GolfJobs
Location
Minnesota | United States
Job description
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1 March 2024
Category: Golf Course Internships
Country: USA
State: Minnesota
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Summer Golf Course Intern
Golf Course in Grand Rapids, Minnesota is looking for a Summer Golf Course Intern.
Position Overview:
Assists the Director of Golf with all golf shop activities and outside services operations and is responsible for ensuring that pass-holders and guests receive outstanding customer service, which meets or exceeds their expectations. The position is instrumental in organizing and implementing golf events, tournaments, outings, leagues, teaching clinics and other golf programs designed to improve Golf Courses products and services as well as its competitive position in the marketplace.
Essential Responsibilities:
• Assist in implementing applicable operating, human resources, and safety policies and procedures pertaining to golf shop and outside service activities. Ensure procedures are followed to open, close and secure the golf shop and storage buildings.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
• Monitor the performance of assigned staff including golf shop attendants, starters, rangers, and outside service staff to ensure customer service standards and productivity goals are achieved.
• Ensure that the golf shop, storage areas, cart shed, and grounds are maintained per Pokegama cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor customer preferences, usage patterns, and satisfaction with Pokegama products and services. Assess the quality of internal and/or external customer service and speed of play. Recommend plans for continued improvement.
• Interact with pass-holders and guests in a congenial and professional manner.
• Maintain pleasant and professional telephone manners at all times. Schedule tee times and handle customer inquiries and/or feedback in accordance with Pokegama standards.
• Plan and conduct individual and group lesson programs and golf clinics.
• Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
• Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
• Assure the efficient and timely submission of all required reports.
• Perform additional duties as required.
Compensation:
$18.00 per hour.
How to apply:
Please send your resume and cover letter to the email provided.
Job tags
Salary
