Location
Akron, OH | United States
Job description
Requirement:
- Provide detailed technical architecture analysis, design and direction on development activities.
- Working experience on developing integrations for multiple projects using REST web service.
- Create & configure Discovery Behavior, Discovery schedule, IP range set, IP range and Exclude IP. Hands on experience in Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, transform maps, reports, Dashboard and Access Control Lists. Worked in Service catalog, ITSM and CMDB module in ServiceNow.
- Worked in Service Portal Widget and Page designer. Move update set from lower environment to Production environment in change schedule.
- Drive process improvement initiatives across processes under management. Configure the Response/Resolution SLA for accounts tickets.
- Develop solutions in Service Now, prepare estimates and Proof of Concept. ServiceNow version upgrades and patches including pre and post upgrade activities. ServiceNow Instances clone including pre and post clone activities.
Job tags
Salary
