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Location

Kalamazoo, MI | United States

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Job description

Benefits/Perks

• People First Culture
• Flexible Scheduling
• Career Advancement Opportunities 
• Competitive Compensation
• Healthcare Benefits

Company Overview
If you have a background and skill set for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

TeamLogic IT Core Values:

• COMPASSIONATE – We care about clients’ success and believe we have a role in solving their business challenges.
• PERSONALIZED – Creating and delivering solutions, not prescriptions, that best meet our customers’ needs.
• COMMITMENT – Whatever the challenge, we see the solution through to completion and reliably solve the problems we face.
• SECURITY – We will work to earn client trust while effectively and confidentially managing their technology assets.
• RELIABILITY – We understand what urgent really means ... we show up on time and are consistently there when our customers need us.
• EXCELLENCE – We utilize our expertise, experience, and record of results to deliver outstanding solutions for our clients.
• SERVANTHOOD – We exist to serve our clients, our colleagues and our community because we care about helping everyone do what they do best.

Summary
Our Network and Systems Engineer position requires both proven hands on experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. You would be directly responsible for determining and recommending technical solutions to meet system performance, regulatory compliance and other business requirements of our customers. The position works jointly with engineering, sales and customer service to provide site visits, gap assessments, discovery meetings, implementation and ongoing support. A positive, service-oriented personality is a must.

Network and Systems Engineer Responsibilities:

• Lead projects from design to implementation. Provide experience and communication skills necessary for quality project management.
• Prioritize incidents, service requests and project tasks according to defined processes to meet defined SLAs.
• Configuring, trouble-shooting, administrating and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
• Ability to configure, administer & implement: DNS, and DHCP Servers.
• Good knowledge in domain migrations, consolidation projects and migrations tools
• Experience in system recovery and restoration and backup products and solutions
• Installing and configuring hardware and software components throughout various network infrastructure devices.
• Implement and monitor network security solutions. 
• Use remote tools and diagnostic utilities to aid in resolving support requests.
• Establishing good relationships with all departments and colleagues.
• Ensuring company safety and security standards are met.
• Participate in after hours/on-call rotation

Network and Systems Engineer Requirements:

• College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
• Experience with desktop and server operating systems including Windows 10, Server 2012, Server 2016, Server 2019, Linux and Mac OS.
• Preferred experience with deployment and support for Microsoft Exchange, Microsoft Azure and Active Directory administration
• Office 365 administration experience.
• Knowledge and understating of networking devices and appliances.
• Experience with remote monitoring and management like Kaseya, Datto, or Connectwise a plus
• Valid Driver License and ability to drive to customer locations when required.
• CompTIA A+ and/or CompTIA Network+ preferred

Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

We’re Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

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Salary