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Location

Muskegon, MI | United States

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Job description

Our Admissions Coordinators love Trilogy for the stability, meaningful work, and great team. If you’re a driven, relationship- oriented leader this is the right position for you!

 

  Hi! We’re glad you’re thinking about joining us.

We’re a close-knit team that’s walking the walk when it comes to caring for our residents. One of the things we enjoy most is coming together to make people smile and giving residents’ families peace of mind. You’ll be at the forefront of building relationships with prospective resident and their families, ensuring each resident is living their lives to the fullest.

 

Working in long-term care offers tons of rewards you won’t find anywhere else: an unparalleled sense of stability, great pay, and did we mention amazing benefits! People support your growth here and there’s a team spirit that makes the tough days a whole lot easier. That’s Trilogy.

 

The best place you’ve ever belonged.

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is where you can build a more rewarding career.

Create relationships that mean something.

As part of the Sales team, the Admission Coordinator works with the Director of Sales to meet campus revenue and census goals. The relationships you build here make Trilogy a truly special place. From cultivating connections inside the campus to sharing deep knowledge about the local community.

Here’s what you’ll do when you join us: 

• Completes preadmission, admission and transfer paperwork.
• Responds to all referrals and leads promptly; Enters data into CRM timely and accurately.
• Responds to telephone inquiries, remotely and in real time where possible, and conducts walk-in and scheduled tours with prospective residents or interested parties.
• Collaborates with the Executive Director and Sales Director to develop and maintain an effective internal referral program with residents and families.
• Supports the Sales Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and aligned with Trilogy Standards; perform daily work orders for maintenance needs that support first impressions/move in readiness.
• Works with Life Enrichment to make sure social channels best reflect quality of service offering.
• Serves on, participates in and attends various committees of the health campus – Power Meeting, Census Calls, Medicare meetings, Quarterly Advisory Board, Peer Reviews, etc.

If you have these qualifications, we’d love to chat:

• One (1) to two (2) years’ experience in a marketing/sales and/or training environment
• Associate degree in marketing or business preferred, or, equivalent education, training, or experience
• Medicaid/ Medicare, healthcare, long-term care, senior living, or pharmacy experience, preferred

• Exemplary computer skills, knowledge of the Microsoft Office Suite
• Organization skills with a strong attention to detail
• Unencumbered drivers’ license in the state of residence

US-MI-Muskegon

Let’s talk about benefits.

• Student loan repayment, scholarships, and tuition reimbursement
• Competitive salary and weekly pay
• No agency staffing – we’re 100% Team Trilogy
• Health, dental, vision, and life insurance kick in on the first of the month after your start date
• 401(k) match
• Monthly employee celebrations
• And so much more!

Alyssa (616) 229-2654

Careers close to home and your heart  

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. 

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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