Communications Coordinator

Location

Baton Rouge, LA | United States

Job description

“Baton Rouge, LA — Communications Coordinator — Great opportunity.”

If you are experienced in Marketing and Communications and looking for a rewarding career, then you need to read on.....

The Carpenter Health Network is currently seeking an experienced Communications Coordinator to join our organization. This position is responsible for supporting the Marketing and Communications Department in a range of specialized and administrative duties.

Job Duties:

• Monitor and respond to TCHN Marketing & Communications Ticket portal, triage as necessary
• Monitor web leads and Google Reviews and forward to location or department. Verify appropriate personnel are following up and accurately recording referrals received
• Oversee production process of marketing materials with outside vendors (printing, promotional items, apparel, etc.)
• Compile all PCR (Patient Care Representatives) admit numbers into a spreadsheet, tally rankings, and report to the VP of Business Development / RSDs (Regional Sales Directors)
• Maintain and order training manuals as required by RSDs
• Assist RSDs with the onboarding process for PCRs
• Handle shipping of printed materials and promotional items as required to all entities
• Update location information for print as needed and submit to relevant vendors (office letterhead/envelopes, patient folder labels, print collateral, promo items, etc.
• Process orders for assigned new hire name badges, business cards,
• Manage and maintain working inventory of department office supplies (copy paper, toner, office supplies, binding and laminating supplies, etc.)
• Process orders for hospice resource materials for offices (Gone from My Sight, Five Wishes, etc.)
• Manage and process vendor invoices via Accounts Payable for orders placed.
• Campaign and content creation / collaborations with other internal personnel and Communications Director
• Ensure company employees remain in compliance with the company social media policy
• Facilitate and participate in the design of customer journeys across the phases of the
  • patient lifecycle (acquisition, retention, expansion and reclamation) including:
  • Understanding of targeting requirements
  • Identification of outbound and inbound marketing channels making up the customer journey (including but not limited to email, direct mail, phone, text, programmatic ads, social, etc.)
  • Understanding of how the story, creative assets are geared to drive desired behaviors
• Adheres to defined budget and conscious of budget considerations with marketing collateral and event requests. Identifies and document required tasks needed to complete the setup and execution of a larger project plan in collaboration with Communications Director

Qualifications:

• Associates degree or higher OR 2 years' relevant work experience in communications/marketing
• Project management experience
• Working knowledge of Adobe Suite and Canva preferred
• Graphic Design experience preferred
• Website/social media experience
• Must be extremely organized, results oriented, possess excellent time management skills and be able to multi-task effectively
• Healthcare experience with multi-state company preferred
• Must have extensive knowledge and skills in Microsoft Office (Word, Excel, Power Point)

Job tags

Salary