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Location

Allentown, PA | United States

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Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Applications Analyst is responsible for enhancing, supporting and maintaining an application(s)
with the St. Luke's Health System. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases, and system upgrades, and fixing system defects. This role will provide technical and functional application analysis, define system requirements and develop logical data models using best practices for build and configuration, maintenance and data integrity. The Analyst will also ensure application changes follow change management procedures and protocols, create and maintain all documentation for all assigned
applications and develop, plan and execute testing for
supported applications. This role will communicate all necessary application changes, enhancements and procedures to all necessary department teams.

JOB DUTIES AND RESPONSIBILITIES:

• Provide ongoing maintenance, support and development to assigned applications and implement new products.
• Participates on new implementation / installation project teams.
• Troubleshoot, research, and solve technically challenging problems involving integrated systems.
• Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment.
• Generate and update appropriate documentation as per policy and procedure. Including
• requirements, specifications, change control, end user documentation.
• Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the
• operation.
• Create and route required operational and management reporting needs as required by management and regulatory agencies.
• Familiar with process improvement, demand management and project management methodologies.
• Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
• Level 2 support for Application related issues.
• On-Call Support Required

PHYSICAL AND SENSORY DEMANDS:

Sitting for up to 7 hours per day, 4 hours at a time;
standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a
time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing
objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small
equipment and to use computer equipment. Seeing as it relates to general, near, color, and
peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION:

Bachelor's Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration preferred

TRAINING AND EXPERIENCE:

General:
• 1 – 2 years of General Computer experience is required.
• 1 – 2 years of Healthcare experience is preferred.
• 1 – 2 years of Revenue Cycle Application experience is preferred.
• 1 – 2 years of PC/LAN Support experience is preferred.
• PC and Printer knowledge and experience is preferred.
Application Experience:
• Epic Application or healthcare IT experience is preferred
• Call Management System, MS Visio, MS Project experience is preferred.
• MS Office is required
Hospital Operations Knowledge / Experience:
• General, Radiology, Pharmacy, Nursing, Physician Services, Laboratory, Patient Care
Services, hospital revenue and Patient processing experience preferred

Epic Certification required or must become certified

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

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Job tags

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Salary