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Location

Bellevue, WA | United States

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Job description

Job Description:

• Hard work a passion for innovation and zealous advocacy for the needs of our customers have made Earths most customercentric company.
• This would not be possible without the tools and expertise we use to understand customer behaviour.
• The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology marketing finance statistics data mining and social science.
• We provide the key insight into customer behaviour necessary to guide the evolution of business strategy.
• At Client Transportation Services understanding customer behaviour is paramount to our success in providing customers with convenient fast free shipping in the country and international markets.
• As a Senior Business Intelligence Engineer with Relay Product and Tech within client Transportation Services you will work with our worldclass operations and technology teams to ensure that we continue to delight our customers.
• You will meet with business owners to formulate key questions leverage vast Data Warehouse to extract and analyse relevant data and present your findings and recommendations to management in a way that is actionable.
• If you are motivated to serve the needs of our customers you will also be able to satisfy your curiosity working with one of the worlds largest datasets.
• We seek candidates who are passionate about data analysis and datadriven decision making uncompromisingly detail oriented smart efficient and driven to help our business succeed by providing key insights that translate into action.

Typical Day in the Role:

• MF 85/96 40hrs
• Extension Possibility
• Conversion Possibility

Candidate Requirements

Key Responsibilities:

• Evaluation of the performance of program features along success metrics
• Design build and maintain metrics and reports on program health
• Respond to ad hoc requests from business leaders to investigate critical aspects of customer behaviour e.g. how many customers use a given feature or fit a given profile deep dive into unusual patterns and exploratory data analysis
• Employ data mining model building segmentation and other analytical techniques to capture important trends in the customer base
• Participate in strategic and tactical planning discussions

Job Qualifications:

• 7 years of experience working with largescale complex datasets
• Strong analytical mindset ability to decompose business requirements into an analytical plan and execute the plan to answer those business questions
• Strong working knowledge of SQL
• Experience in creating interactive dashboards and reports is a must.
• Background (academic or professional) in statistics and programming
• Quick sight & Tableau experience is a plus
• Graduate degree in math/statistics computer science or related field or marketing is highly desirable.
• Excellent communication skills equally adept at working with engineers as well as business leaders

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Job tags

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Salary