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Environmental Customer Coordinator-Customer Service


Heritage Environmental Services


Location

Indianapolis, IN | United States


Job description

Primary Purpose: Service customer accounts using the following responsibilities and functions.

Essential Functions and Requirements:

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education: 4-year degree required. Environmental Science or Science major preferred. In lieu of a bachelor's degree, an Associate's Degree plus 2 years of relevant experience, including but not limited to environmental, manufacturing, industrial or customer service sectors will be considered.

Experience: External: 2 years of relevant experience required, including but not limited to environmental, manufacturing, industrial or customer service sectors.

Knowledge and Abilities: Excellent interpersonal skills necessary to effectively communicate with internal and external customers, including phone contact handling skills and be an active listener. Strong decision-making skills, writing skills, time management/organizational, and multi-tasking skills. Execute patience under pressure, stay polite even in stressful situations. Strong working knowledge of computers. Self-directed with the ability to work on multiple projects with competing priorities and deadlines. Basic knowledge of DOT and RCRA Regulations and terms preferred. Regular and predictable attendance is an essential function of this job.

A post offer drug screen will be required. EEO including disability/veteran


Job tags

Full time


Salary

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