Dairy Queen
Location
Mount Vernon, IL | United States
Job description
We strive to create
positive memories for all our fans so we are looking for positive, energetic
employees who are passionate about the Dairy Queen brand and delivering
exceptional customer service. Management roles at Dairy Queen are
responsible for managing dining room and kitchen functions while motivating the
team to deliver an excellent fan experience. Applicants should be eager to
lead, do things right, be accountable, have ownership in what they do, and be
able to create smiles and stories for our customers. If you are a management
professional who is looking to take on a fun and rewarding new challenge, join our
team! Our commitment to your continued professional development makes this a
great opportunity for you to build a career with us. If you want more out of
your career, Dairy Queen is the right place!
Job Functions:
·
Be an ambassador of the Dairy Queen brand and be
professional in every aspect of performance
·
Enthusiastically greet and welcome fans to the
Dairy Queen brand
·
Strive to exceed fan expectations and deliver
fan first service through timely and quality service
·
Meet or exceed Dairy Queen brand standards with
competency in inventory and cash controls
·
Ensure that all PRIDE systems and routines are
incorporated into the day-to-day operations of the restaurant, setting each scheduled
shift up for success
·
Assist the General Manager with hiring,
training, coaching, and developing Shift Leads and Crew Members to build a
highly skilled and productive team
·
Create and maintain a positive, safe, clean, and
inviting environment for fans and team members
·
Calmly solve fan concerns and embrace Dairy
Queen’s service recovery standards
·
Be a willing team player and maintain a
cooperative, harmonious working relationship with management and team members
·
May assist the GM in some assigned aspects of
local store marketing activities and projects such as public and community
relations programs, evaluating local competitors’ store marketing, identifying
and tracking changing consumer demands.
·
At all times exhibit a genuine passion for
excellence
·
Perform other duties as assigned by management
Requirements:
·
Minimum 1-3 years of high volume restaurant leadership
experience; previous quick service restaurant experience strongly preferred
·
Strong knowledge and application of safe food
handling practices
·
Must be ServSafe® certifiable.
·
Work well under pressure packed situations while
maintaining a great attitude
·
Comfortable standing for entire shift and able
to lift 50 pounds
·
·
Must be highly organized and detail-oriented
with the capability to oversee many aspects of the business and multiple areas
simultaneously in a fast-paced environment.
·
Exhibit good manners, proper personal hygiene,
and promptness
·
Have fun and maintain a positive attitude at all
times!
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
Job tags
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