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DIRECTOR OF CUSTOMER EXPERIENCE


Done Right Hood & Fire Safety


Location

Brooklyn, NY | United States


Job description

About the Director of Customer Experience

Leading our customer advocacy, the Director of Customer Experience (DCE) helps with the success of Done Right and is a key member of our account management team. The DCE is in charge of post-acquisition customer service and focuses on enhancing the client experience. The day-to-day operations involve customer contact, which requires that the applicant have excellent customer service and support skills.


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