Lead Fulfillment Associate
Location
North Andover, MA | United States
Job description
DESCRIPTION
Lead Fulfillment Associate
The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center. All roles include production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Lead Fulfillment Associates hold various roles within the Fulfillment Center. The range and make up of those positions vary based on building type. The list below indicates positions that are utilized to staff the following building types:
ARS, TNS, IXD, MoD, KRBA, Merch, and TSSL
These positions include:
ISS Representative:
Maintaining the link between Corporate Retail Teams and the FC, as well as the reporting & re-escalation of tickets submitted to Retail, Vendor Management and Catalog. Plays an integral role in the FC by facilitating resolution or directly resolving problem items that cannot be received in the FC under the normal conditions of receiving. Responsible for the tactical and strategic handling of Retail Request Tickets submitted to them from Corporate.
Process Assistant:
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals. This role could include any of the following titles: Receive, Pick, Pack, Stow, Sort, Flow, Prep, Dock, Ship, DEA, CAP, Transship, ICQA, AFE Pack, Pallet Receive, Problem Solve, VRET, PID, End of Line, Fluid Load, and Reverse Logistics.
Dock Clerk:
Manage inbound flow from scheduling appointments to time of receives. Duties also include regular communication with carriers, the corporate transportation group, management and dock personnel. The Dock Clerk will be responsible for planning inbound arrivals, ensuring carrier compliance, managing buffers and leading dock personnel. This role could also be the Pod Transfer role in some FC’s.
Shipping Clerk:
Correspond with multiple shipping companies and their contacts. Use multiple shipping company’s software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using OMA tool. Ensure proper processes are followed with the Trailer Dock Release program
Amazon Robotics (AR) Quarterback:
Quarterbacks (QB) main responsibility will be monitoring overall floor health of the robotic field and leading the safe and effective work dispatch for Amnesty Floor Monitors, while ensuring minimum impact on downstream operations. QB will coordinate with the local learning, RME, and operations team, using real-time data and dashboards during shifts to drive standard work practices in supporting the building to achieve daily operational goals.
Things to know about working in an Amazon Fulfillment Center:
• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.
• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.
• You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)
• You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.
For this role, you will need to be:
• At least 18 years old, and authorized to work in the United States
• Able to work 40 hours/week, and overtime as required
• Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.
We are open to hiring candidates to work out of one of the following locations:
North Andover, MA, USA
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Job tags
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