Front Desk

Location

Orlando, FL | United States

Job description

Front desk- Check in-out.

Looking for a team player front desk professional who will be the first point of contact for all patients at our Edgewater location in Orlando. They greet customers, answer phones, receive and deliver mail, supports call center staff, and file patient documents.

  Job responsibilities:

• Greeting patients professionally both in person and on the phone.
• Quickly answering or properly referring questions and issues.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying providers/MAs of patient arrivals.
• Comforting patients by anticipating issues and effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records.
• Verifying financial records and collecting patient charges.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.

  Benefits:

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• 401k Retirement
• PTO 120 hrs after one year of employment
• Holidays (7) days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day and day after, Christmas Day and New Year’s Day). Eligible after 90 days of employment.

Minimum Requirements:

• Excellent Customer Service Phone Skills

 • High School Graduate

 • Medical Assistant degree a plus

 • Experience in typing and data entry

 • Bilingual in English/Spanish a plus

 • One year experience in a medical office

 • Electronic Health Records experience (E-Clinical Works a plus)

  Schedule:

Full time position 8-hour shift Monday to Friday 8:00 am - 5:00 pm 

If you are seeking for a challenging and rewarding career in a single specialty medical practice; by fostering an environment of strong leadership, open communication, growth opportunities, work-life balance, recognition and rewards, diversity and inclusion, and employee wellness, we create a workplace that's more than just a job. It's a place where employees feel fulfilled, motivated, and proud to be a part of. We encourage you to apply for this role.

Job tags

Salary