Sales Operations Support Specialist

Location

Waukesha, WI | United States

Job description

Location: N7W22081 Johnson Drive, Waukesha, WI 53186.
Pay : $24.03 - $27.64/hour.
Full/Part Time: Full-time hourly.
Benefit Eligibility: Full company benefits effective 1st of the month following first day of work.

JOB SUMMARY & SCOPE

• Work closely and collaboratively with assigned sales associates.
• Create, process, and monitor sales orders and quotes utilizing NetSuite. 
• Provide support to help drive business development and pipeline activities as we accelerate our growth. 
• Positive, energetic self-starter and proactive problem solver, with exceptional communication skills, and meticulous attention to details. 
• Team player capable of cultivating productive working relationships across the organization.
• Exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. 
• Thrive within an entrepreneurial environment that is mission-driven and results-driven.

KEY ACCOUNTABILITIES

• Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
• Provide responsive customer service while administrating sales support. Be a problem solver. Provide recommendations and options to help solve problems.
• Execute based on established processes.
• Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
• Demonstrate active listening skills. Be curious and willing to ask questions to dive deeper into the needs of the customer.
• Be hypersensitive to the details when composing, processing, and proofing information and data.
• Self-motivation, and the ability to manage through ambiguity while also asking questions for understanding.
• Manage multiple projects and customers and interruptions with ease.
• A strong and proven work ethic, high energy, and outstanding organizational skills.
• Analytic ability to gather and summarize data.
• Display a strong sense of emotional intelligence. Be able to relate and communicate effectively with an array of personalities and cultures.
• Demonstrate quantitative analysis and critical thinking skills.
• Work effectively and efficiently under pressure and stress while maintaining a calm, professional demeanor.

EDUCATION + EXPERIENCE + KEY TRAITS

• Degree in business or related field. Experience in lieu of degree will be considered.
• Previous office admin experience helpful.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making
• Proactivity and self-direction.
• Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.

LANGUAGE SKILLS

• Primary language used in daily operations is English. 
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION

• This role does not include supervisory responsibilities.

DECISION MAKING + REASONING

• Able to take accountability and responsibility for projects and initiatives assigned.

WORKING RELATIONSHIPS

• Sales Operations Support Manager
• Assigned Sales Team

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.

Job tags

Salary

$50k - $57.5k