---

---

Location

Culver City, CA | United States

---

Job description

Description

Position at ACCESS Specialty Animal Hospital - Los Angeles

If you are looking for a career that supports your love of pets while helping their families navigate their visit to the hospital, look no further than ACCESS Los Angelesand become a Client Care Representative! 

The veterinary industry is fast paced and ever changing. ACCESS LA keeps up with this growing industry through the dedication to their team by providing industry leading benefits such as 100% paid parental (and purr-rental) leave, family and pet bereavement, education opportunities and so much more! 

Our Client Care Team Members are the "first faces" to our pet parents as they embark on their pet's visit to our hospital. We at ACCESS, recognize the importance of finding people-driven individuals who have a passion for helping our furry friends. 

How important?
Let’s talk pay. Our pay ranges begin at $19 - $21/ hour (and$20-$24/hour for Doctor's Assistants) dependent upon existing experience. 

ACCESS Los Angeles also offers shift differentials.. 
Shift hours worked between: 
7pm-11pm = additional$2/hour
11pm-7am = additional $3/hour
any shift on Saturdays and Sundays = additional $2/hour

What makes the best candidates? 

• Have a desire to help people through what is often a stressful event in their lives
• Minimum two-years of experience in a customer service role (prior veterinary experience preferred)
• Must be able to read, write and speak English fluently in a clear and audible voice
• and most importantly... embody our core principles: Quality, Integrity, Compassion and Service

What might your day to day look like? 
 

• Answer incoming calls, message taking
  
• Triage incoming requests
  
• Guide clients through check-in, discharge, check out
  
• Handle financial transactions
  
• Facilitate medication requests
  
• Understanding department-specific medications, diagnostics, and procedures

All of our Client Care Team members work together to provide a positive experience for our furry friends and their families. We trust our Client Care Team to build empathetic and lasting relationships with our pet parents. 
 

Apply now to speak to a member of our Leadership Team and learn why you should join the pack at ACCESS Specialty Animal Hospital - Los Angeles!

 

---

Job tags

---

---

Salary