Card Operations Specialist

Location

La Marque, TX | United States

Job description

Make applying EASY....text CARD to (281) 688-6192 and start your resume!

Join a great team and workplace! Founded in 1973, Texas First Bank is one of the fastest growing financial organizations in Southeast Texas. We are a leading independent community bank with 27 banking centers across seven counties. Our strongest asset is our employees and the dedication they bring to helping our communities and customers. We are committed to helping our employees and customers succeed and build up our local communities.

Job Summary

The Card Operations Representative will handle multiple tasks involving debit, credit, and prepaid cards. We are a fast-paced department and must be able to handle phone calls, portal tickets and emails quickly and efficiently.

Responsibilities and Duties

• Review Credit Card Reissue list monthly.
• Assist with card networks Pulse, Visa, and Mastercard
• Reconciling spreadsheets of multiple GL and DDA accounts on a daily and monthly basis
• Assist in creating and reviewing reports for debit and credit cards.
• Monitor and resolve fraud alerts.
• Monitor external reports for accuracy.
• Assist with card disputes.
• Participate in training to expand knowledge of the department and position.
• Assist with setting up processes and procedures for both debit and credit products.
• Assist with incoming calls, tickets and email from TFB banking centers.
• Provide backup support to others in the department.
• Perform additional duties as assigned.

Job Skills and Qualifications

• High school diploma or equivalent required.
• Previous banking experience preferred.
• Detail Oriented
• Knowledge of Microsoft Office preferred.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with new products and programs.

Salary Grade 02

EOE/Disability/Veteran

Job tags

Salary