Oceaneering International, Inc.
Location
Chesapeake, VA | United States
Job description
Exciting Summer Internship Opportunity Awaits You at Oceaneering!
Embark on an exhilarating journey with Oceaneering's Summer Internship Program! As a pioneering leader in offshore energy, marine services, and space exploration, Oceaneering offers a unique opportunity for driven individuals to immerse themselves in cutting-edge projects and gain invaluable hands-on and technical experience. Join us in pushing the boundaries of innovation while working alongside industry experts who are passionate about mentoring and shaping the next generation of talent. The Intern Technologist I, Client Services will be responsible for providing IT support to all local and remote employees of the Chesapeake division, as well as to other divisions with the organization as needed.
• Set up, image, configure and maintain company desktops, laptops and mobile devices including conference room equipment.
• Maintain access control of CUI/ITAR data.
• Help business operations utilize information systems to improve efficiency.
• Provide end-user support for all computer related applications.
• Configure, test and troubleshoot network connectivity for local and remote computers.
• Manage user account information and permissions.
• Prioritize and respond to IT support tickets within SLA requirements.
• Maintain accurate hardware inventory.
• Maintain, analyze, and repair hardware and software systems.
• Assist internal IT groups in support of the local IT infrastructure and VoIP services.
• Support and implement IT policies.
• Travel to support Oceaneering sites, both domestic and international.
• Plan and prioritize tasks to accomplish goals.
• Maintain a safe and clean IT working environment.
• Undertake specific projects as instructed by management.
• Assist with any other duties as and when required.
REQUIRED
• Pursing Bachelors’ degree or equivalent combination of education and experience.
• Minimum three (3) years’ experience in maintaining computer hardware/software and working in a customer-oriented service environment,
• A+ certification.
• Have knowledge of: Computer imaging, Active Directory, Novell, Microsoft Office Suite, O365, Google Apps, videoconferencing equipment and applications, PeopleSoft, Enovia, AutoCAD, SolidWorks.
• Valid U.S. drivers’ license.
• Must be a US citizen or have Legal Permanent Resident card (green card).
• Must be able to obtain Department of Defense security clearance.
• HDI Support Center Analyst or ITIL certification.
• Security + certification.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
• Ability to interpret and follow technical procedures and governmental regulations.
• Ability to create procedural steps and guidelines.
• Ability to effectively present information and respond to questions from groups of managers, and clients.
• Ability to effectively communicate in both oral and written form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to use various information technology systems required for successful job performance.
• Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well informed decisions.
• Ensures that important information from management is shared with employees and others as appropriate
• Gives and receives constructive feedback.
• Ensures that others involved in a project or effort are kept informed about developments and plans.
• Ensures that regular consistent communication takes place within area of responsibility.
All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors
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