Human services coordinator
Broward County Board of County Commissioners
Location
Coral Springs, FL | United States
Job description
Requirements And Preferences
The Broward County Board of County Commissioners is seeking qualified candidates for a Human Services Coordinator position. General Description Provides advanced social case management, counseling, and/or coordination of services in an assigned human services program.
Works under general supervision, independently developing work methods and sequences.
Minimum Education And Experience Requirements Requires a Bachelor's degree from an accredited college or university with major coursework in mental health counseling, marriage and family counseling, counseling education, social work, psychology, gerontology, or other closely related field.
Requires one (1) year of direct client social case work/counseling in either an addiction/substance abuse treatment or mental health facility/program, crisis intervention or clinical setting, or in a community resource eligibility center.
Special Requirements Depending upon area of assignment, may be required to work nights/weekends/holidays. Special Certifications and Licenses Required to have a valid Florida Class E Driver's License.
Preferences - Masters Degree in a related field
- Bilingual in: English/Creole (strong preference for applicants who are fluent in English/Creole to support the population this office services.)
Duties And Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. - Provide holistic and comprehensive case management services, including intake, assessment, care, and discharge planning.
- Screen contacts/customers to determine eligibility for assistance in a fast-paced setting, including obtaining, reviewing, and verifying documents submitted to ensure compliance with Division policies and procedures.
- Analyze financial documents, formulate budgets, and calculate monthly income and expenses.
- Maintain a case load, including frequent customer contact and field visits.
- Connect customers with needed and available community resources.
- Create a record and input customer data in the electronic record system according to established time frames.
- Process requests for disbursement of funds for eligible customers.
- Conduct customer follow-ups.
- Participate in case staffings and consultations.
- Conduct outreach and networking services.
- Act as team lead as needed.
- Assist with collecting and reviewing applications for energy assistance (LIHEAP) as needed.
- Ensure that all forms are completed accurately and timely by customers and staff.
- Data entry into various information management systems.
- Prepare reports.
- Participate in professional development trainings/classes on an ongoing basis.
- Perform related work as assigned.
WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to traffic; moving machinery.
SPECIAL INFORMATION County Core Competencies All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email
[email protected] to make an accommodation request.
Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
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