Network Engineering Advisor
Location
Indiana | United States
Job description
Role Responsibilities:
- Must have great experience on Routing & Switching & Wireless.
- Vendors supported - Velo Cloud is must, Cisco, Riverbed
- Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN
- Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS
- Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components
- Looking to have strong knowledge of Viptela SDWAN (Hands-on) and Wireless
- Teaming with project managers, cross-functional technology and business teams to ensure successful projects
- Owning and documenting escalated support tickets and service requests through resolution via ServiceNow
- Adaptive, communication, presentation and leadership skills
- Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept
- Knowledge of Wireless, Nexus, SD-WAN
- Working knowledge of Networking products from Cisco, Dell & Extreme Networks
- Skills and knowledge and adherence to ITIL & Change Management processes
- Excellent communication skills, both written and oral
- Strong customer service skills; interfaces with customers, end users, partners and associates
- Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals
- Rotating on-call, support queue management, preforming network system analysis and reporting
- Willing to work in 24X7 environment
Basic Required Qualifications:
- 8+ years of experience on managing LAN & WAN Infrastructures
- 8+ years’ experience on Routing & Switching, Riverbed & Wireless
- Vendor experience to include - VELO Cloud, Cisco, Riverbed
Highly Preferred Skills:
- Preferred knowledge of VELO Cloud (Hands-on) and Wireless
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