Lead Tasting Room Associate

Location

Lake Oswego, OR | United States

Job description

Description

Willamette Valley Vineyards is looking for an energetic team leader and customer-focused individual to be part of our Lake Oswego Tasting Room. This is your opportunity to join Willamette Valley Vineyards, the company that sets the standard for Willamette Valley Pinot Noir, and learn about our place in the Oregon Wine Story.

We are looking for Tasting Room Leads who have at least one year of experience managing a Tasting Room or a restaurant.

Tasting Room Lead Position Overview:

Our Tasting Room Leads are responsible for creating a world-class food and wine experience while delivering excellent customer service for guests.

The Tasting Room Lead Position Offers:

• Competitive pay with a tip pool
• Competitive health and vacation benefits
• Generous team member discounts on dining, wine, and merchandise.
• Continuous growth opportunities within a rapidly growing company.

Responsibilities:

• Serve guests by pouring wines for tastings, taking orders, providing information to help with wine and food selections, and promoting the sale of wine, wine club memberships, and non-wine products.
• Resolves customer service issues.
• Assists in overseeing front-of-house staff.
• Serves as the Tasting Room Person in Charge (PIC) when the Tasting Room Manager is not present.
• Open and closing the Tasting Room when the manager is not present.
• Cash handling and administrative tasks as requested from General Manager.

Requirements:

• High school diploma or similar.
• Being able to lift 40lbs
• Serving food and wine for long periods of time
• A valid/current OLCC and Food Handler’s Card (or be willing to obtain one prior to start date).
• Must be willing to work weekends, holidays, and on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Communicate through active listening skills and gather insight into human behavior.

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine.

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