Location
Myrtle Beach, SC | United States
Job description
The team is buzzing with Bumble Bee Blinds of Myrtle Beach, South Carolina - come & join the hive!
General Manager Compensation: $55,000 Base Salary + Commission
Anticipated Starting Timeframe: March 2024
General Manager Job Description: The General Manager is responsible for providing leadership and daily support to ensure productivity of the sales team and successful installation of all window covering projects. The ideal candidate will have experience, expertise, management, and organizational skills to oversee both the day-to-day operations and projected growth. This key role should focus on holding the team accountable through dashboard metrics, customer feedback, and utilizing the EOS tracking system. For long-term growth and development of the company, this key role will oversee to ensure the team is meeting our quality standards, sales goals, and exceptional customer service. The General Manager reports directly to the Franchise Owner.
General Manager Responsibilities: - Oversees the daily operations, on location during all business hours.
- Form and lead high performing teams and contribute to branch efforts to source, hire, train and develop talent to success. Provide feedback and coaching through regular check-ins and touch base.
- Manage work hours, schedule, and payroll accuracy for employees’.
- Manage sub-contractor installers relationships.
- Manage office, inventory, project schedules, work orders and payment.
- Confirm accuracy of estimates
- Prepare project plans for work orders.
- Answers phone and maintain company email.
- Maintains all data in the CRM to ensure accuracy.
- Addresses and maintains social media accounts, including Google and Facebook reviews.
- Be a leader and mentor to the team to generate a positive and respectful work environment.
- Make sure employees are well trained in their area of expertise.
- Oversees office operations, organizes, and utilizes technical resources, information, materials, and support to ensure efficient execution of assigned tasks.
- Oversees the completion of all required task-related activities, productivity, and other documentation in a timely manner.
- Manage and maintain daily sales reporting.
- Manage vehicles, trailers, and maintenance.
- Planning and scheduling daily installation routes to maximize efficiency.
- Ability to communicate with customers in a calm, professional manner. Coach team to promptly address customer issues and complains, and develop solutions to resolve issues timely, and effectively to foster a customer-focused workplace complaints.
- Highly organized with superior attention to detail
- Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes. Occasional participation in local promotional activities to help grow the business.
- Analyze business results based on KPI reporting and make recommendations to Ownership.
- Dress will be business attire.
- Work from both home and office location
- Willing and able to drive, maintain and store a company branded vehicle.
- Able to conduct in-home measurements for prospective customers.
- Plan and grow sales through strategies agreed with franchise owner(s)
General Manager Required Qualifications: - 4+ years’ experience in a lead, supervisory or management role
- Must have a working knowledge of CRM programs.
- Must have a valid driver’s license.
- Very detail oriented, organized, and can keep efficient notes and records.
- Excellent written and verbal communication skills including and understanding of basic grammar and writing.
- High energy, positive attitude, and forward thinking.
- Proficiency needed in product offerings following training.
- Strong team leader and the ability to excel in a fast-paced environment.
General Manager Preferred Qualifications: - Previous window covering sales/service and/or home services experience preferred.
- Prior experience directly managing a multi-faceted team.
- Knowledge of project management, resources allocation, and cost control
- Experience with a performance management system
- Possess an understanding of job financial reports and the ability to apply these to cost containment in managing projects.
- Experience using Microsoft Office, web-based systems, and conferencing/video technology.
General Manager Physical Requirements: While performing the duties of this job, the employee is regularly required to:
- Stand; walk; sit; twist; use hands to manage; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
- Use vision abilities including close, distance, peripheral, depth, and color.
- Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
- Lift, move, and hold up to approximately 50 lbs.
- Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
- Must be able to drive a motor vehicle (day and evenings) for extended time periods.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The associate in this role should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.
This job search function is performed on behalf of
Bumble Bee Blinds an independently owned and operated company, and not Franchisor, HorsePower Brands. Franchisor, HorsePower Brands and its affiliates, including HPB Recruitment LLC, is an independent contractor of
Bumble Bee Blinds and does not have any authority to bind, commit, direct, or otherwise control
Bumble Bee Blinds . Neither HorsePower Brands and its affiliates, including HPB Recruitment LLC nor
Bumble Bee Blinds shall be deemed a joint employer of the other’s employees, and nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, fiduciary, or agency relationship between the Parties for any purpose.
Bumble Bee Blinds employees shall not be deemed “employees” or “leased” employees of HorsePower Brands for any purpose, in law or equity. Applicant acknowledges, understands, and agrees that Applicant is applying for an employment position of
Bumble Bee Blinds and not HorsePower Brands or its affiliates, and that if hired, the Applicant shall be an employee of
Bumble Bee Blinds and not HorsePower Brands or its affiliates. Applicant acknowledges, understands, and agrees that any claims, disputes, causes of action, of any kind, in contract or tort, at law or equity, related to the employment of the Applicant by
Bumble Bee Blinds , shall be made against
Bumble Bee Blinds , and not HorsePower Brands or its affiliates.
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