Location
Valencia, CA | United States
Job description
Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.
YOUR TASKS
- Oversee daily order processing through designated shipping/mailing systems and assembly lines
- Coordinate changes in shipping methods as instructed by Management
- Schedule pick-ups with various carrier/courier services
- Review, investigate and/or resolve issues with carriers regarding shipments
- Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management
- Monitor shipping area, stations and verify all packages are processed accordingly
- Delegate and instruct shipping personnel while maintaining a high level of service and productivity
- Participate and contribute in process improvements and adhere to the Quality Management System
- Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment
- Prepare and verify outgoing presorted mail using internal systems and USPS portal
- Other duties as assigned
YOUR PROFILE
- Effective communication/comprehension skills – verbal and written form
- Math skills – Ability to add, subtract, multiply and divide accurately
- Familiar with commonly used practices, concepts and procedures within field
- Ability to present information and respond to questions from management and other departments in a timely and accurate manner
- Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
- Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
- Ability to work independently and oversee production with minimal supervision
- Attention to detail and perform multi-tasks successfully
- A certain degree of creativity and innovation is required
- High school diploma or GED required
- Previous experience with leading or supervising a team with a minimum of 3 people
- 2 year minimum of work experience in fulfillment/warehouse environment
- Ability to operate lift trucks and pallet jacks
- Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally
- Must be able to perform assigned work in a standing posture for extended periods
WE OFFER
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
- $20.25 - $24.25 per hour
Job tags
Salary
