SENIOR PRODUCT MANAGER DIGITAL

Location

Yonkers, NY | United States

Job description

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Montefiore is ranked among the top hospitals nationally and regionally by  U.S. News & World Report . For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams . Montefiore is actively investing in its digital teams as a new system-level priority, and we are seeking Digital Product Managers who are excited to define new digital journeys and experiences to change the way individuals interact with the healthcare system.

Product Managers at Montefiore are responsible for the ideation, development, value delivery, and ongoing evolution of digital products to improve patient access and experience, enable clinicians to focus on delivering care, and provide the tools to allow operational leads to seamlessly conduct their work. As we are building this new function, product managers are expected to have an entrepreneurial mindset to prioritize and define new experiences, work in cross-functional teams, and focus on change management to ensure optimal end-user experiences, adoption, and delivery of digital solutions. Our teams are directly focused on tangible solutions that improve patient access, reduce clinician burnout, create optimal operations, and thoughtfully deploy analytics.

This is an opportunity for talented product managers to use their skills to improve health for a diverse community and re-design the healthcare experiences. Our digital strategy touches all aspects of the health system, providing ongoing sources of growth and impact. Montefiore Product Managers will participate in guiding clinical, operations, and technology projects and processes to embrace a new way of doing things.

We offer:

The scope of our digital transformation is the full scale of Montefiore Einstein, including 10+ hospitals, hundreds of ambulatory sites, an academic institution, a care management organization, and more. We are seeking and reward creative thinkers who relish solving the toughest challenges in healthcare and derive satisfaction from effectively understanding their end-users and delivering solutions end-users celebrate.

In addition to enormous possibility, we offer a comprehensive benefits package to support your growth and wellbeing. Benefits include 37 paid days off per year, employer contribution to retirement plan, and robust health, dental, and vision insurance.

Opportunities for professional growth and development, including a learning journey specifically for our product managers.

A collaborative and innovative work environment in which your efforts will improve people’s lives.

The opportunity to contribute to this transformation from digital inception.

Enterprise-level exposure to an engaged, supportive executive leadership team.

Opportunity to use both your strategic and tactical talents to benefit the organization.

Responsibilities include:

• Collaborate with executive leadership to define and articulate a clear product strategy aligned with the organization's overall goals.
• Define solution set with end-users and technology.
• Engage, communicate, and lead senior leaders in design and implementation discussions.
• Utilize data and conduct end-user research and market analysis to prioritize solutions and features.
• Proactively identify new ideas and define methods to rapidly test and validate.
• Own individual product vision, strategies, and roadmap in the context of broader product or journey goals.
• Collaborate and galvanize individuals across functions to deliver product experiences.
• Define and measure success metrics for product features.
• Deeply understand affected processes and technology to develop implementation plans.
• Deploy solutions successfully and drive adoption.
• Coach end-users to build comfort with digitally enabled operational experiences.
• Measure and communicate adoption success.

Requirements include:

• Demonstrated experience as a Digital Product Manager in a complex enterprise organization.
• Experience working with a variety of digital solutions.
• Comfort with ambiguity and proactively defining a user challenge.
• Demonstrated ability to break-down, evaluate, and prioritize complex problems into their component parts.
• Success leading complex operational and technology deployments across end-users.
• Quantitative aptitude and ability to identify value drivers for digital efforts and build business cases.
• Exceptional emotional intelligence, empathy, and relationship building.
• Exceptional communication and collaboration skills across stakeholders and functions

Strongly preferred:

• We are first and foremost seeking those with product or related experience, regardless of industry, who want to address some of the toughest and most long-standing challenges in healthcare, the largest sector of the US economy. Knowledge of health care workflows is preferred but not a requisite.

Montefiore requires employees to reside in NY, NJ, CT, or PA, and to be vaccinated including for flu and COVID-19

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