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Location

Chicago, IL | United States

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Job description

Job Number: 393809

Description

JOB/BID ANNOUNCEMENT

Clerk IV

Department of Public Health

Health and Food Protection Services

Number of Positions: 1

This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

The mission of the Chicago Department of Public Health is to promote and improve health by engaging residents, communities, and partners in establishing and implementing policies and services that prioritize residents and communities. Under general supervision, supervises employees engaged in the performance of routine clerical duties and/or performs clerical duties of a complex nature; and performs related duties as required.

ESSENTIAL DUTIES:

• Verifies results and license numbers from emails to ensure information is correct prior to data entry in the database.

• Forwards new license assignments and license re-inspections to Sanitarian IIs and Supervising Sanitarians based on zip code assignments.

• Instructs business operators via phone, email or in person on inspection procedures, license suspension process, or any unique inquiry.

• Makes or receives phone calls.

• Create records and upload documents in DHD or other database system. Notify applicants of the status of the application for certain licenses such as Shared Kitchen Users.

• Assist with Special Event/Summer Festivals records.

• Serves as back-up timekeeper for the Food Protection Program.

• Assists with license suspension process by updating the log, keeping files of documents, making copies, and receiving license suspension documents and forwards to the Supervising Sanitarian.

• Plans, assigns, supervises, and inspects the work of subordinate personnel engaged in the performance of routine clerical activities.

• Oversees the filing, storage, and maintenance of departmental files and records.

• Coordinates and monitors the processing of various forms and documents including applications, inspection reports, receipts, and/or certificates.

• Coordinates and prioritizes workflow.

• Reviews requests for information from departmental records and processes requests in accordance with departmental regulations.

• Trains and instructs employees in clerical operations and departmental rules, regulations, and policies.

• Supervises the maintenance of various licensing records in Excel, SharePoint, or another database.

• Ability to use different database systems to prepare a variety of reports. Email the reports with attachments and/or with screenshots as needed.

• Verifies license applications and/or account information in a computer database system.

Note: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Address: 2133 W Lexington Street, Chicago, IL 60612

Hours: Monday through Friday, 8:30 am to 4:30 pm

• Some additional hours may be required in case of a public health emergency

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

MINIMUM QUALIFICATIONS:

Two years of progressively responsible clerical experience, or an equivalent combination of training and experience.

Selection Criteria

This position requires applicants to complete an interview which will include a test and written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

• Proficiency in MS Office Suite (Word, Excel, Teams, and Outlook)

• Excellent communication skills

• Previous customer service experience

• Associate's degree or higher from an accredited college or university

Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process , please contact the City of Chicago, Department of Human Resources, at 312-744-4976 or [email protected] . Please be prepared to provide information in support of your reasonable accommodation request.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer

City of Chicago Department of Human Resources

Brandon Johnson, Mayor Sandra Blakemore, Acting Commissioner

Please note, all positions with the City of Chicago close promptly at 11:59pm Central Daylight Time (CDT). Applications for this position will be accepted until 11:59p.m. CDT on 03/01/2024 . No exceptions will be made.

Job Posting : Feb 16, 2024, 12:00:00 AM | Closing Date (Period for Applying) - External : Mar 1, 2024, 11:59:00 PM

BU : 01 | Salary : 48,960 Pay Basis : Yearly

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