Location
Humble, TX | United States
Job description
Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!
Dessert Holdings is looking for a Quality Assurance Technologist to join our team in Humble, TX.
POSITION SUMMARY:
Perform Quality Assurance functions in the laboratory and in the manufacturing facilities to include analytical tests, evaluations, and quality audits. Monitor and carry out components of the food safety & quality management system from incoming materials to finished products for compliance with specifications &/or policy and to ensure product quality, safety, & legality. Provide technical support emphasizing customer expectations, continuous improvement opportunities, and productivity requirements.
KEY RESPONSIBILITIES:
- Perform routine audits throughout the facilities to ensure compliance with food safety & quality programs and policies, GMPs, and sanitation standards. Take action on noncompliance issues &/or notify the appropriate supervisor or manager.
- Perform sampling and microbiological testing of equipment, facilities, utensils, air, water, etc. to audit sanitation practices and monitor environmental conditions as related to relevant microorganisms.
- Prepare reports and assist/recommend corrective actions for deficiencies resulting from sanitation audits and environmental monitoring.
- Collect finished product and raw material samples for evaluation and testing in the QA lab.
- Perform microbiological tests, analytical tests, and product evaluations on raw materials and finished products for compliance with specifications and policy.
- Perform sensory evaluation of raw materials and finished product.
- Prepare shipments of samples for microbiological & analytical tests to be performed at an outside laboratory and coordinate shipments to ensure that samples are delivered on time and in good condition.
- Collect production check sheets, reports, and documentation – review for accuracy/completion. Prepare & distribute reports on deficiencies and maintain files according to the company record retention program.
- Communicate with other departments within the company on out-of-specification products & materials, foreign material issues, and other noncompliance matters.
- Provide technical assistance and troubleshooting as needed to support the food safety and quality of our products.
- Keep informed on current developments & technology, regulatory issues, customer requirements, and other significant issues related to our business and inform QA management as needed.
- Participate in continuous improvement activities, meetings, committees, seminars, and training events as required.
- Maintain laboratory facilities and equipment following good laboratory practices.
- Manage the inventory of laboratory supplies to meet operational requirements.
- Oversee daily and periodic instrument calibration on laboratory equipment and maintain the QA instrument calibration log as required.
- Coordinate shelf-life testing according to schedule – facilitate sensory and microbial testing, compile results, and maintain documentation according to departmental policy.
- Maintain retention samples for finished products per customer requirements.
EXPERIENCE PREFERRED:
- Bachelor's degree in food science or related science / technical field preferred.
- Minimum of 3-5 years overall food industry experience in positions of increasing responsibility in Food Safety, Quality Assurance, &/or Technical Services.
- Certificate of training and experience in HACCP.
- Knowledge of &/or experience with the GFSI (Global Food Safety Initiative) including BRC or SQF.
- Experience in and knowledge of food safety & quality issues and the food industry.
- Very good analytical, organizational, problem-solving, and decision-making skills.
- Ability to develop, maintain, and write food safety & quality programs and procedures.
- Ability to review & interpret data and prepare reports, presentations, & recommendations as needed to upper management.
- Good communication & interpersonal skills.
- Solid computer skills – Microsoft Office, manufacturing / quality databases.
About Dessert Holdings
Dessert Holdings is North America's fastest-growing premium dessert company, recognized for provide retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.
EEO Statement
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Dessert Holdings complies with the laws and regulations outlined in the Know Your Rights poster.
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