Hotel Front Desk Night Auditor
Location
Fairbanks, AK | United States
Job description
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! Hospitality Associates operates Comfort Inn (opening soon), La Quinta Inn & Suites and Best Western Chena River Lodge in Fairbanks, Alaska. We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities:
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Process additional administrative, bookkeeping. and accounting procedures as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Provide exceptional service to all hotel guests during their stay
Qualifications:
- Diploma or equivalent from high school is required; some college is desired
- Outstanding communication skills and excellent customer service skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Flexible overnight hours are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
About Company:
Welcome to our pet-friendly Comfort Inn Fairbanks hotel in Alaska. Find our hotel amid all the action, just four miles from Fairbanks International Airport. When you check in, you'll be greeted with free WiFi, a free hot breakfast, a fitness center, and a business center. At the end of the day, unwind in your guest room with a flat-screen TV, microwave, and mini-fridge. Our hotel also features a marketplace for last-minute needs and a laundry facility for your wardrobe. Of course, rely on a hot cup of coffee anytime.
Job tags
Salary
