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Inbound Customer Service Representative


BOTG LLC


Location

Warwick, RI | United States


Job description

We are looking for a Customer Service Representative in Warwick, RI (remote) for a 6+ months contract position.

Job Description:

Position: Customer Service Representative

Location: Warwick, RI (Remote)

Duration: 6+ months contract position

Client: Direct Client

Requirements:

1-2 years call center experience.

1-2 years' experience with Windows based operating systems (Microsoft Office, Suite, etc.)

Ability to attend training, nesting at Quaker Lane, Warwick RI office.

Ability to work from home which includes high speed internet and a quiet place to work that is secure. (Hotspots are not allowed high internet speed is required)

Able to use video during interviews and training.

An ability to work during the hours of operation of Monday-Friday, must be flexible in regard to shifts worked, which may change based on business needs. ** "

NO time off planned during training until end of nesting Timeline

Class Start Date: 2/21/24. " The plan is to train on-site at MetLife office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch **Schedules after training are determined using a ranking system based on performance in training. Temps will bid on available schedules based on business need closed Saturday and Sundays - ask for open availability Monday Friday 8am 9pm 8 hr. shift with a 30-min lunch.

Equipment Coordination: Temps will have their equipment picked up on Day 1 of Training. Equipment to be provided is MetLife laptop, docking station, 2 x monitors, keyboard, mouse & headset.


Job tags

Contract workTemporary workRemote jobWork from homeFlexible hoursShift workWeekend workSundaySaturdayMonday to Friday


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