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Location

Venice, FL | United States

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Job description

Join Allstate - Fisher Family Insurance, a trusted insurance agency located in the beautiful Wellen Park area of Venice, Florida. We are seeking a dedicated and customer-oriented Customer Service Representative to join our team. At Allstate - Fisher Family Insurance, we prioritize building strong relationships with our clients and providing exceptional service.

In this role, you will be responsible for assisting clients with their insurance needs, addressing inquiries, and providing information about our insurance products and services. You will have the opportunity to work closely with our experienced team and contribute to our mission of protecting and serving our clients.

If you are a motivated individual with excellent communication skills, a passion for helping others, and a desire to grow professionally in the insurance industry, we encourage you to apply. Join our team and be part of a well-established insurance agency committed to providing peace of mind and security to our valued customers.

Benefits
Paid Time Off (PTO)###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###
Responsibilities

Respond to client inquiries and provide accurate and timely information. Assist clients with policy changes, claims processing, and policy maintenance. Build and maintain strong relationships with policyholders. Ensure client satisfaction by addressing concerns and providing excellent customer service. Collaborate with sales team members to deliver exceptional service. Stay updated on insurance products and industry trends to provide informed assistance.

Requirements

Customer Service Experience: Prior experience in a customer service role is preferred.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers. We spend at least 3 hours a day on the phone with various clients and carriers.

Problem-solving Abilities: Strong problem-solving skills and the ability to think quickly and creatively to address customer inquiries and issues.

Attention to Detail: Meticulous attention to detail to accurately document customer interactions and resolve customer issues.

Positive Attitude: Positive and inviting demeanor, with a genuine passion for helping others.

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Job tags

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Salary

$25k - $45k