Location
Orlando, FL | United States
Job description
Are you a diverse Technical Analyst looking for an opportunity to work within a Global Infrastructure Team that is fast-paced and constantly changing? This role requires someone with a diverse technical background and functional project support experience. As the Technical Analyst, you will support the company’s Global Infrastructure Service and Delivery team. You will be a technical and project resource for application and infrastructure projects and support multiple teams, including Networking, Storage, Data, Platform Applications, and Voice Systems. Apply today if interested!
Responsibilities:
- Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities
- Gather requirements, create recommendations, and implement
- Support varied levels of complex maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area solutions to meet the project requirements
- Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing
- Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross-training
- Maintain systems required to support IT applications for designated Technical Analyst specialty (AIX, SQL, Voice, etc.)
Requirements:
- Bachelor’s degree in computer science, information systems, or equivalent
- Three (3) or more years of experience in information technology or a related area
- Must work well in a fast-paced environment where requirements are constantly changing
- Ability to work independently, resolve problems, and fulfill work assignments with minimal supervision
- Excellent communication skills to effectively communicate with various levels and departments
- Strong organizational skills with exceptional follow-through and attention to detail
- Prefer Information Technology experience within the manufacturing industry
- Effective time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines
- Experience and proficiency with various web-based software applications, including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
- Microsoft Certified Solutions Associate (MCSA)
- AIX: IBM AIX Certification
- Linux: RedHat Certification
- Windows: Familiar with VMware and server virtualization technology; Microsoft Certification, VMware Certification.
- Data Network: Network A+ Certification, Cisco CCNA Certification
- Voice Network: Cisco CCNA Certification, ITIL Foundation Certification
Work Model:
Interested and qualified candidates can contact Erin Hogenson at (515) 225-7000 or email Erin at [email protected].
Ref: JOB-44725
Job tags
Salary
