Trinity Health
Location
Livonia, MI | United States
Job description
Employment Type:
Part time
Shift:
Rotating Shift
Description:
An Opportunity to Join our Remarkable Care as a RN awaits YOU!!!!
Trinity Health Livonia is a beautiful full-service, 304-bed acute care hospital, located in Livonia, MI, that provides comprehensive care, including a 24-hour emergency department, general medicine, inpatient and outpatient surgery, physical medicine and rehabilitation, intensive care unit, cancer, cardiology, geriatrics and birthing and women's health. Through several major expansions in the hospital, programs and services, Trinity Health Livonia continues to offer the latest in quality health and medical services. Trinity Health Livonia has received numerous awards recognizing excellence in clinical outcomes, patient safety, financial performance and efficiency.
POSITION PURPOSE
Provides clinical support to physicians as it relates to patient care. Maintains examination rooms and drug sample cabinets by ensuring they are clean, well stocked, and up to date. Performs some telephone triage based on patient symptoms, and provides routine information to patients regarding their condition, diagnostic results (non-abnormal), and medications. Completes related paperwork. Provides back-up support to receptionists, office assistants, and cashiers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Prepares patients for physician by taking vital signs (blood pressure and weight, and temperature when symptoms warrant), obtaining chief complaints and filling out prescription refills. Locates and enters missing information in chart at physician request. Ensures that patients are in rooms and ready to be seen by physicians on schedule. Communicates results of patient preparation to physician (i.e., information requested but not shared by patient, etc.).
Assists physicians in exams and procedures as requested. Medical assistant presence is required for all gynecological exams and sigmoidoscopies.
Performs tests and procedures, including, but not limited to: EKG’s, pulmonary function testing, vision testing, strep tests, urinalysis, urine straight catheterization, suture removals, injections, holter monitors, ear irrigations, and stool for occult blood cards. Reminds physician to include procedures on route slips.
Arranges patient admissions, including calling Bed Management for a bed, transporting patients to the hospital, ensuring physician progress notes accompany patient, and precertification occurs when necessary.
Assists patients with answers to questions or other requests.
Assists in scheduling tests, return visits, and filling out requisition forms as necessary (patients may schedule own tests whenever possible).
Ensures exam rooms, procedure rooms, lab area, drug sample cabinets, specialty trays and equipment are in clean condition, stocked and in good working order. Notifies Clinical Office Coordinator or designee of supply shortages and equipment malfunction.
Sorts and distributes information from physician “out” boxes. At physician request, make routine (non-abnormal) information calls to patients regarding their condition, diagnostic test results, and medication. Triages incoming calls based on patient symptoms, and contacts physicians with time-sensitive or urgent information. Calls other departments for patient information as needed or requested; calls in prescriptions.
Documents phone contacts, medications and other relevant information in patient chart.
Completes HMO referrals at physician request.
Works as part of a medical team, and provides support to other medical assistants, receptionists, cashiers and office assistants voluntarily or as requested when time permits.
Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Behaves in accordance with the Mission, Vision and Values of St. Joseph Mercy Health System.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Provides quality patient care by considering the age specific, developmental and cultural needs through competent clinical practice. Demonstrates unit/area competencies.
OTHER FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Education: High School diploma or equivalent.
Experience: Six months of medical assistant training and medical office experience, or relevant combination of education and experience.
Certification/Licensure: None
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
Competitive compensation
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability starts DAY ONE
Nurse Residency Program for all new nurses! Click here for more details (
Retirement savings plan with employer match and contributions
Opportunity for growth and advancement throughout Trinity Health
Tuition Reimbursement
Free parking in proximity to your workplace.
Click Here ( to learn more about the benefits, culture and career development opportunities available to you at Trinity Health System.
ABOUT TRINITY HEALTH LIVONIA HOSPITAL
We are a member of Trinity Health, a leading Catholic health care system based in Livonia, Michigan. Trinity Health operates in 22 states, employs about 133,000 colleagues and returns almost $1.1 billion to its communities annually in the form of charity care and other community benefit programs.
Click Here ( to learn more about Trinity Health
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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