Location
Farmington Hills, MI | United States
Job description
Purpose
The Key Account Manager oversees projects and business relationships with assigned accounts, exceeding customer’s expectations.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepares the commercial price negotiation and gets approval for strategy, and for any offer before submission to customer
- Develop New Business Plans which assess Return on Investments
- Develop Quotations which will be submitted to Customers including customer-specific cost breakdown sheets
- Work with a complex bill of material to understand and program costs
- Develop roadmaps for cost and financials to meet price and Company targets
- Work with a variety of manufacturing processes and related costs (stamping, welding, assembly, etc.)
- Follow-up on open quote and program financial issues until they are resolved
- Negotiate pricing
- Set cost targets for suppliers
- Direct involvement in spending and recoveries for all applicable areas.
- Ensures that the commercial file transmitted by the program is complete and coherent and that the history of the commercial items (initial offer, changes, piece price, tooling, D&D evolution, any other agreement) are correctly documented internally with the related cost information and contractually communicated to the customer.
- Keeps files updated (weight, material consumption - net and gross, raw material reference prices) and gets internal approval for cost changes linked to material changes.
- Outstanding customer communication skills are essential for success in this position!
- Perform other duties as assigned.
Qualifications
Education & Experience
- Bachelor’s Degree in Engineering, Finance, or Business Administration.
- Minimum 5 years’ experience in account management (Stamping, Welding & Assembly)
- Minimum 3 years’ experience in automotive account management, ideally in seating
- Experience and exposure to US and European OEM’s.
- Experience with General Motors and Stellantis is a plus
Competencies
- Leadership
- Program Management
- Technical Capacity
- Ability to calculate Financial Measures (ROS, ROA, IRR, etc.) and understand their impact on the business
- Strong negotiation skills
- Customer/Client Focus
- Familiarity with customer cost breakdown forms and previous experience translating internal costs to these forms
- Problem Solving/Analysis
- Computer Proficiency
- Ability to communicate with all levels of personnel including customers & suppliers
- Understanding of product and processes
- Ability to read and interpret engineering drawings
- Integrity, Accountability, Tenacity, and a commitment to Teamwork
- Knowledge of related safety requirements
- Confidentiality
Supervisory Responsibility
This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Work Environment
While performing the duties of this job, the employee regularly works in an office setting with occasional plant floor visits and observation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to travel up to 25%.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to walk, stand, kneel, crouch, talk and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.
Job tags
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