UPMC Altoona Reg Health Srvcs
Location
Altoona, PA | United States
Job description
Purpose:
Answers all incoming phone calls in the test scheduling area and schedules all testing requested by physicians within the group practice for test orders. Coordinates patient care by required pre-certification
Responsibilities:
- Fax requests and letters to provider or facility performing test/procedure.
- Understands roster management and can assist with it as assigned
- Takes incoming calls and relays messages appropriately.
- Ensure timely flow of information regarding managed care contacts and/or patients to specialists, primary care physicians, staff, and patients.
- Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
- Schedules diagnostic testing or procedures outside of for patients.
- Pre-certifies patient services and obtains necessary approval of specialties, hospital admissions, emergency treatment, out-of-office testing, rehabilitation, DME, and any other necessary service.
- Applies principles of specific managed care products to each task to ensure contractual compliance.
- Updates patient chart with scheduled appointment date and time, prep, prints instructions if any.
- Inform HIS Department if any information needs to be sent to the consulting physician’s office.
- Works with manager to maintain files, and coordinates patient care as it relates to quality assurance and utilization review.
- Responds to documents and orders from physicians regarding the ordering of tests, procedures, and appointments with specialists per physician orders.
- Keeps current with managed care products and how changes may affect them.
Job tags
Salary
$16.84 - $25.72 per hour
