Carter Hospitality Group
Location
Temecula, CA | United States
Job description
Benefits:
Some Essential Duties include:
· Provide consistent professional skin care, body treatment, and waxing services.
· Effectively inform and educate our guests about specific wellness concerns.
· Be flexible with scheduling, supporting the needs of the spa.
· Properly care for equipment and use proper amounts of product as indicated on service protocols to assist with cost controls.
· Have complete knowledge and understanding of all services and products offered.
· Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
· Perform prep work, properly clean and restock rooms as required.
· Communicate to management any and all occurrences involving staff or guest incidents that require attention.
· Actively promote the spa, treatments, services, and retail. Promote programs, promotions and discounts available.
· Handle guests’ questions and concerns professionally and courteously.
· Provide accurate, appropriate and immediate responses to all requests by guests.
· Possess the ability to work without direct supervision.
· Maintain a positive attitude and contribute toward a quality work environment.
· Regularly attend, participate in and support training and staff meetings for the spa.
· Assist in all areas of spa operation as requested by management.
· Takes PRIDE in everything we do.
· Takes OWNERSHIP of their actions and decisions.
· Displays LEADERSHIP in our industry and our community.
· Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
· Displays TEAMWORK by committing to common goals based on open and honest communication.
· Delivers EXCELLENCE to our guests, our communities and to each other.
Compensation: $16.00 per hour
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit www.carterhospitality.com.
Vision
Creating memorable experiences at every unique destination.
Mission
A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.
Brand Promise
Experiences you can remember, a promise you can trust.
Job tags
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