Corporate Travel Consultant
Location
Stamford, CT | United States
Job description
This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Our corporate travel agent will handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our executives.
Key Responsibilities
- Comprehend & comply with travel policies for our busy executives
- Provide exceptional customer service
- Ensure business traveler's needs are met and/or exceeded
- Keep client aware of all necessary travel documents and health requirements for countries to be visited
- Manage air, car, hotel, and ground transportation bookings
- Arrange both domestic and international itineraries
- Complete all reservations in an accurate and timely manner.
- Provide consultative service to travelers throughout the booking process
- Handle ticketing, adjustments, exchanges & queue management
Experience & Qualifications
- 2+ years recent of experience in Corporate Travel required
- Skilled with complex international fares strongly recommended
- Experience with complex ticketing & exchanges is preferred
- Professional & service-oriented mentality
- Impeccable business acumen
- High attention to detail
- Geography and international destination knowledge are necessary.
- Must have the ability to effectively multi-task while maintaining professional rapport.
- Candidates should possess decisive and successful problem-solving skills.
- Strong written communication, interpersonal and organizational skills
- Skilled in usage of a personal computer and various software packages
- Online booking tool knowledge preferred
- Strong technical skills
- Ability to work independently
Job tags
Salary
