Designer/Sales Consultant In-Home

Location

White Plains, NY | United States

Job description

The In-Home Designer/Sales Consultant is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. They work to establish a deep relationship with their customers and successfully manages projects from start to finish. The Designer and Sales Consultant works with customers primarily in their homes by appointment, as well as virtually or in-person, in-store when scheduled.

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.  

• Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
• Designs and sells complete, functional and aesthetically appealing solutions
• Drives all services offered to further support the customer experience: In-Home Organizing, financing and loyalty.
• Develops clientele through networking and referrals, as well as leads generated within the store and through the web
• Plans and executes strategies for closing sales, following up with customers and meeting goals
• Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
• Closes sales efficiently, builds repeat and referral business
• Collaborates, partners and maintains consistent communication with the Custom Spaces Market Manager, Store Managers Leadership, and support center partners to seamlessly complete projects from inquiry to installation to achieve personal sales goals and other goals
• As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store and other goals
• Photographs showcasing completed spaces, projects, or company-sponsored events in a visually appealing and compelling manner may be utilized for marketing and promotional purposes  
• Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, store employees and support center partners
• Proficiently and consistently uses company tools and email
• Adheres to The Container Store training, sales and follow-up best practices, processes and philosophies in all interactions

The Benefits of Working Here  

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure.  Some of our benefits include:  

• Competitive Pay - Starting at $22.00 - $24.00/hour
• Medical/Dental/Vision Plans  
• Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera 
• Paid Time Off plus Holidays  
• 401(k) Retirement Plan
• Employee First Fund: providing grants to employees experiencing unforeseen emergencies  

• College degree preferred
• 2-5 years outside sales experience preferred
• Successful track record in goal driven sales
• Maintains professional appearance and wears required dress code when representing The Container Store
• Knowledge and passion for following trends in the custom closets and retail industry.
• Reliable transportation for travel to customers’ homes for scheduled appointments
• Must have valid automobile insurance, pass appropriate state car inspection and sign vehicle inspection form
• Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
• Ability to work effectively and efficiently when outside the store based on the Company Telecommuting Policy
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Knowledge of industry business and passion for following trends in the industry
• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

The Container Store promotes a smoke-free, drug-free environment. 

We are proud to be an Equal Opportunity Employer and comply with the

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