Senior Training Specialist

Location

Sterling, VA | United States

Job description

REI Systems, Inc. is a dynamic and innovative software services company committed to excellence in user adoption and customer experience. We believe in fostering a culture of continuous learning and growth. As we expand our team, we are seeking a highly motivated and experienced Senior Training Specialist to join our team.

As a Senior Training Specialist, you will play a crucial role in designing, implementing, and evaluating training programs to enhance the skills and knowledge of software system end users. You will work closely with various stakeholders to identify training needs, develop engaging content, and deliver effective training sessions. The ideal candidate will have a strong background in instructional design, adult learning principles, facilitation, content development, and a passion for creating a positive learning environment.

Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, 2021 and 2022!

• Gain subject matter level expertise of software systems and business process, through independent research and collaboration with others.
• Conduct thorough needs assessments to identify training gaps and develop targeted programs.
• Create training and communication plans including deliverables and timelines.
• Collaborate with stakeholders to continuously improve and enhance training programs.
• Collaborate with subject matter experts to ensure accuracy and relevance of training content.
• Design and develop comprehensive training materials, including user & facilitator guides, tip sheets, user manuals, presentations, videos, wiki pages and e-learning courses.
• Write targeted communications to end users to support user adoption.
• Apply Section 508 principles to all content designed and developed.
• Deliver engaging and interactive training using a variety of methods, such as instructor-led, self-paced, eLearning, workshops, hybrid and virtual sessions.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Mentor and provide guidance to junior training specialists within the team.
• Stay abreast of industry trends, best practices, and emerging technologies in training and development.

• • Proven experience as a Training Specialist or similar role, with at least 5 years in a senior position.
  • Minimum of 5-7 years of experience developing instructional materials, technical writing/editing, and teaching in an adult environment.
  • Strong understanding of instructional design principles and adult learning theories.
  • Excellent presentation and communication skills, both verbal and written.
  • Proficiency in using MS Office 365, Adobe, audio/video production, and e-learning authoring tools.
  • Ability to collaborate effectively with cross-functional teams.
  • Project management skills with the ability to manage multiple priorities simultaneously in a fast-paced, dynamic environment and within time constraints.
  • Ability to learn multiple software systems quickly.
  • Self-motivated and disciplined with strong attention to detail and outstanding follow-through.

Education: Bachelor’s degree in instructional design, educational technology, or related field.

Clearance: Eligible to obtain a public trust clearance, potential to gain Secret clearance in the future.
Location: Hybrid, local to DMV area preferred. 1 day on-site is required.

Covid Accommodations Language:

The essential functions of this position require that the employee performing this role work on-site at REI’s Sterling location. Considering the ongoing COVID-19 pandemic, and as part of our continued efforts to maintain a safe workplace for employees, visitors, and customers, the individual holding the position must be fully vaccinated, as defined in CDC guidance, as a condition of continued employment. REI will consider requests to be excused from this policy whenever necessary to comply with legal requirements and will consider any requests for reasonable accommodations due to a disability, religion, or other exemptions on an individual basis in accordance with applicable legal requirements. Employees and applicants requesting accommodations should request the accommodation in writing and should explain in detail the reasons why they are seeking an accommodation. REI will request additional information or documentation it deems necessary to inform its decision on an employee’s or applicant’s accommodation request.

EEO Statement: REI Systems is an Equal Opportunity Employer

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Job tags

Salary