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Location

Marlborough, MA | United States

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Job description

Diversity is essential to NEIA’s existence as a place of innovation. To innovate, you must belong. As a human-centered design community, we work toward every NEIA innovator feeling a sense of belonging at school. We value creating the same experience for our staff and invite you to join our community. 

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Grade Level: Middle and High School 

Job Title: Residential Life Coordinator
Department: Community Life
FLSA Status: Exempt
Reports to: Director of Residential Life

Position Summary

The Residential Life Coordinator is responsible for providing support to the Residential Life and Student Life offices and coordinating various programs and activities for students. The successful candidate will be highly organized, detail-oriented, and possess excellent communication and interpersonal skills. They will work collaboratively with other members of the Student Life team to ensure that activities and programs run smoothly and efficiently. The Residential Life Coordinator will
be an integral member of the Residential Life team and is expected to live on campus.

*The NEIA House Parent assists in developing, implementing, and overseeing all aspects of the residential life program. They help create a supportive, family-like atmosphere and contribute to the development of the NEIA residential community.*

Essential Duties and Responsibilities include, but are not limited to, the following:

• Embodies NEIA’s principles of empathy, equity, personalization, authentic work, and collaboration in all work activities and actions. 
• Provide administrative support to the Director of Residential Life
• Weeknight and weekend supervision as per House Parent requirements
• Maintain accurate rosters and schedules for evening activities and events
• Be available to drive Residential Students to appointments that fall during the academic day
• Manage all invoicing and financial transactions related to Residential Life activities and events
• Assist with the planning and coordination of all Residential Life events
• Serve as a liaison between the school and community organizations to build partnerships and develop new opportunities for student involvement and engagement
• Coordinate transportation for students attending evening off-campus activities and events
• Coordinate with kitchen staff for events, snow days, and other activities
• Assist with the recruitment and training of student leaders within the Residential Life program
• Communicate regularly with students and faculty to ensure that all stakeholders are informed about upcoming activities and events
• Help create a positive and inclusive school culture by fostering a sense of community among students
• Performs other duties as assigned and required by the position and the school

*Residential Life Responsibilities:

Those living in on-campus housing assume the following *House Parent* responsibilities:

• Weekday Duties : Overseeing the evening hours, ensuring the House remains safe and maintains a quiet environment from lights out time.
• Weekend Responsibilities :
• Supervising students on campus.
• Chaperoning off-campus trips.
• Serving as the overnight, on-campus presence to ensure student safety and order.
• Emergency Contact Role :
• Acting as the primary contact for the guardians of residential students outside of school hours on weekdays (5:30 p.m. - 7:30 a.m.).
• Being the point person for handling weekend passes, permissions, and emergencies.

This role is integral to the residential experience at NEIA, requiring a dedicated and responsible approach to support the unique needs of boarding students.

Supervisory Responsibilities

• The Residential Life Coordinator does not supervise any other NEIA staff.

Education and/or Experience

• Bachelor’s degree preferred.
• Previous experience in a supervisory role working with adolescents.
• Experience living in a residential community preferred.
• CPR and First Aid certified.
• Driver's license required.

Qualifications

• Ability to work with professionalism, discretion, sound judgment, equity, honesty, and personal accountability at all times.
• Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Excellent interpersonal and communication skills, with the ability to build relationships with a diverse range of stakeholders.
• Familiarity with financial management and budgeting processes.
• Ability to work independently and collaboratively as part of a team.
• High level of proficiency in Google Suite and Apple applications.
• Ability to be flexible and adapt to changing work priorities and stressful situations.
• Creative, critical thinker, and problem solver.
• Ability to take initiative.
• Willingness to engage with students and families with empathy and kindness.
• Ability to work nights and weekends.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand/sit for long periods of time.
• Bend, lift, push, kneel, crouch, crawl, stoop.
• Capable of moving around the classroom while teaching class.
• Capable of adapting to frequent changes in position throughout the workday.
• Hearing and speaking to understand and exchange information in person or on the telephone.
• Speak clearly so listeners understand.
• Use hands and fingers for manipulation, and using computer keyboard, educational tools, play equipment, and perform first aid and CPR.
• Specific vision abilities required include close vision, distance vision, color vision, and depth perception.

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Interested candidates should email a cover letter and resume/CV to [email protected] . 

NEIA is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, pregnancy or pregnancy-related condition, sexual orientation, gender identity and expression, national origin, ancestry, age, physical or mental disability, genetic information, veteran status, military service, application for military service, or any other status protected by applicable law.  NEIA will make reasonable accommodations for qualified individuals with known disabilities or pregnancy-related conditions, in accordance with applicable law. 

About New England Innovation Academy

At New England Innovation Academy (NEIA), our mission and pillars form the bedrock of a holistic and transformative educational experience. This approach integrates academic learning with personal growth, allowing students to discover their passion and purpose, innovate with impact, and prepare for what comes next. Our students, known as 'innovators,' embark on a journey that is as much about self-discovery as it is about skill acquisition. Human-centered design is central to NEIA's philosophy and curriculum. Through real-world inclusion, students apply knowledge in practical projects with the community and industry. This experiential approach teaches vital skills like problem-solving, teamwork, and empathy while encouraging deep questioning and critical thinking across disciplines. Skilled educators enrich interdisciplinary learning through integrated projects, relevant problem-solving, and active engagement. Hands-on learning fosters innovation, creative thinking, empathy, and connection to the real world. Students delve into experiences and ideas that stimulate initiative, reflection, and ownership over their education. As NEIA continues to grow, expanding our enrollment t ... o 350–375 students in the coming years, we seek passionate educators committed to this visionary approach. We look for professionals who excel in applying innovative teaching practices, are adept in student-centered and integrated learning, and are experienced in or excited about competency-based assessment. Continuous professional learning and a willingness to contribute to curriculum development and program scaling are essential. Diversity and inclusion are fundamental to our ethos at NEIA. We believe that innovation thrives in an environment where every individual feels a sense of belonging. By fostering a community that values diverse perspectives and backgrounds, we aim to create an inclusive culture for both our students and staff. To better understand our unique educational environment and ethos, we encourage prospective applicants to visit our website at for more information.

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