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Location

Thousand Oaks, CA | United States

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Job description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

This role is focused on service delivery excellence for Unity Lab Services – a division of Thermo Fisher responsible for providing on-site services at customers locations. We provide services at over 400 customer sites globally! This position directly supports our on-site clients by facilitating Chemical Management services – interacting daily with lab end users, managing chemical stockrooms, delivering chemicals, and other services to support chemical operations.

This position is located in Thousand Oaks, CA.

How will you make an impact:

Independently performs, verifies, and provides feedback on complex and varied services for a varied client base.

A day in the Life:

• Perform daily duties that include, but not limited to, pickup and handling of chemical hazardous waste, receipt of incoming packages, stockroom management, inventory scanning, training new hires, supply areas, provide customer support for clients, communication with supervisor, and metric entries
• May perform a portfolio of other duties including delivery of on-site chemicals, chemical library management, perform area audits of cross-functional areas, and preparing bill of lading (BOL) as needed
• Perform other related duties as required and/or assigned by Team Lead, Site Supervisor, and/or Management Team
• Follow procedures as outlined by Best Practices, SOP’s, and Work Instructions

Keys to Success:

Education

· High school diploma or equivalent required

· Associate Degree in scientific field or 2+ years of relevant lab experience preferred

Experience

• 1-2 years customer service preferred
• Experience in laboratory and in GXP environments preferred

Knowledge, Skills, Abilities

• Must be proficient with a computer and the Microsoft Office suite of software with proficiency in Excel highly valued
• Strong communication, written, and presentation skills
• Listens to customer concerns and identify course of action to reach a resolution
• Detail oriented, problem solver, promotes positive team environment
• Promotes personal growth and development by introducing new policies and improvements
• Excellent time management and organizational skills
• Ability to adapt to a flexible and changing schedule
• Must embody Thermo Fisher Scientifics’ Four-I Values

Working Conditions:

• May be required to work independently at customer location
• Extensive walking may be required for 75-85% of the day
• May be necessary to lift, push and pull 40 pounds consistently; may be required to lift up to 50 lbs.
• Personal protective equipment may be worn that include face mask, lab coats, safety glasses, safety shoes, and/or safety gloves

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need! #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $19.64–$29.45.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit:

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