Location
Auburn Hills, MI | United States
Job description
Job Description
Key Responsibilities - Represent the customer within GKN Automotive providing the necessary information to the relevant functions and tracking responses to customer issues.
- Maintain a customer database (pricing/contracts,) and communicate/cooperate with relevant internal functions.
- Provide input to the NBA, iDash/SIOP/eRFQ and program management business processes (i. e. prepare NBA document, lead NBA-Q and get support of relevant functions, prepare NBA-p ahead of customer RFQs, support NBA-s, ...).
- Check customer RFQ and related documents and forward to relevant functions for specific checks (feasibility study, contractual check of documents, ...) and documentation thereof (present/support ISO Audit), prepare Quotations and technical and commercial offers.
- Provide input to the account planning process, e.g. 5YP, budget process, demand planning.
- Maintain account sales performance data and investigate variances to budget; Propose and manage improvements.
- Review and understand the implications of customer agreements, license agreements and other contracts/agreements; request internal legal support when required.
- Adhere to internal authorization processes. Priorities and escalation of critical items to be agreed with Account Director
- Manage specific tasks as requested by the Account Director
- Ensure to work acc. To GKN standard processes, procedures and policies.
- Ensure to work in line to GKN policy, e.g., health and safety, environmental, etc. especially Anti Bribery and Corruption rules.
- Support the development and execution of the customer strategy.
- Develop and maintain an in-depth and up to date understanding of the customer and technical requirements, including market position, vehicle strategy, purchasing strategy, competitor activities, organization, etc.
- Utilize opportunities to be involved in broader vehicle activities (system supply, product segments,) of the customer across all GKN Automotive product segments (in line with customer strategy)
- Use visits and technical events to develop a relationship and network throughout the customer; represent GKN Automotive at the customer level.
- Monitor and measure the customer's perception of GKN Automotive and act to improve.
- Participate in/lead customer negotiations such as design changes, changes in the supplier base, move of production, material recovery or contract/annual pricing negotiations and new businesses. Prepare and agree sales plan/tactics ahead of negotiations (i.e., price reconciliation, supporting documents, technical explanations ...).
- Lead in VAVE activities.
Qualification and Skills Formal Qualifications Essential - Bachelor's degree in business or a relevant technical or commercial degree or equivalent.
- Experience in the automotive industry, ideally with a proven track record at a tier 1 supplier.
- Exceptional data skills: Candidates should be, able to effectively manage, challenge, analyze and summarize multiple-dimension data (cost, budget, and market data).
- Comfortable preparing business cases and analyzing financial scenarios.
- Excellent Excel and systems skills.
- Knowledge of Demand Management, Budgeting, Pricing and Cost Interrogation.
- Candidates should have an aptitude for working with detailed data.
- Excellent written and verbal communication skills.
- Customer-facing experience.
- Be able to negotiate using detailed cost models.
- Must be fluent in English.
- Must be able to work and travel independently.
Language Skills English Language - Essential
Multi- lingual - Desired
Travel Requirements Within country & geographic area. Some global travel.
About GKN Automotive: We have been inventing the future for 250 years. A global automotive technology company that pioneered electric drive systems and is now driving the future of transportation. GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture, and integrate an extensive range of driveline technologies for over 90% of the world's car manufacturers.
What do we offer? Compensation: Competitive Salary with Bonus Structure
Benefits: Eligible employees may participate in most benefit programs on the first of the month following or coincident with date of hire.
• Medical, Dental and Vision Plans
• Employer Paid Life and AD&D Insurance
• Pre-tax Savings & Spending Accounts (HSAs and FSAs)
• Voluntary Benefits- a variety of options
• Employer Paid Short- and Long-Term Disability
• 401(k) Plan with Employer Match
As a global engineering company, innovation is what differentiates us from our competitors and is central to our success. We seek people of different backgrounds, with different skills and perspectives to spark originality, imagination, and creativeness in our teams around the world. GKN Automotive is an equal opportunity employer. We treat all employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or applicant on the grounds of age, race, creed, religion, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristics protected by law. We are committed to providing individuals with disabilities reasonable accommodation to participate in the job application or interview process. Please contact us to request any such accommodation:
[email protected]
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