Flight and Hotel Reservationist
Location
Columbus, GA | United States
Job description
Are you a travel enthusiast with a knack for organizing seamless journeys? We are looking for a detail-oriented and customer-focused individual to join our team as a Remote Flight and Hotel Reservationist. If you excel in coordinating air and hotel bookings while delivering exceptional customer service, we want you on board.
Job Description:
As a Remote Flight and Hotel Reservationist, you will be responsible for managing flight and hotel reservations to ensure a smooth and enjoyable travel experience for our clients. Your key responsibilities include:
Booking Coordination:
- Efficiently handle flight and hotel reservations, taking into account client preferences, budget constraints, and travel itineraries.
- Utilize reservation systems and online platforms to secure the best deals for clients.
Customer Service:
- Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients with any travel-related concerns.
- Ensure a positive and memorable experience for clients throughout the booking process.
Travel Documentation:
- Verify and confirm all necessary travel documentation, including flight tickets, hotel reservations, and any additional requirements.
- Keep updated on travel regulations and guidelines to provide accurate information to clients.
Communication and Follow-up:
- Communicate effectively with clients to confirm bookings, provide updates, and gather necessary information for reservations.
- Follow up with clients before, during, and after their travel to ensure satisfaction and address any issues.
Vendor Coordination:
- Liaise with airlines and hotel partners to coordinate bookings, resolve discrepancies, and ensure the smooth execution of travel plans.
- Negotiate and secure favorable terms with vendors to benefit clients.
Remote Collaboration:
- Work collaboratively with a remote team, utilizing communication tools to share information, coordinate tasks, and provide support.
Requirements:
- Proven experience in flight and hotel reservations or a related field.
- Strong organizational and time-management skills.
- Excellent communication and customer service abilities.
- Familiarity with reservation systems and online booking platforms.
- Knowledge of travel regulations and documentation.
- Ability to work independently in a remote work environment.
- Detail-oriented with a commitment to accuracy.
- Must be eligible to work in the U.S. Salary: Based on commission and performance.
Join us in making travel dreams a reality. If you are passionate about organizing seamless flight and hotel experiences and enjoy delivering exceptional service, apply now and be a key player in creating memorable journeys for our clients!
Job tags
Salary
