IT Sales Manager (Managed Services Provider)
Location
Santa Cruz, CA | United States
Job description
Summary
Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. This role is responsible for supporting a team and growing business through sales of IT Managed Services and Unified Communications (UCaaS) .
Duties & Responsibilities
- Grow customer base and new sales of Managed IT Services and UCaaS solutions, by supporting a small team and direct engagement with prospective customers.
- Build and lead an effective sales team, nurturing their potential and fostering a culture of continuous improvement and collaboration.
- Meet annual and quarterly sales quotas, ensuring the team is well-equipped to exceed targets.
- Collaborate with marketing to create targeted campaigns and lead generation initiatives.
- Develop and maintain territory, team, and individual sales plans and goals.
- Drive the entire sales cycle from marketing conversion, initial customer engagement to closed sales.
- Prospect and qualify potential new customers using various direct and indirect methods.
- Promote the sale of bundled products to ensure the optimal solution for the customer.
- Develop key accounts and manage customer relationships to foster long-term partnerships.
- Identify opportunities for upselling and cross-selling various products and services they offer.
- Maintain a high level of knowledge of IT, Cloud, Networking and Communications to best position their products and services to meet their customer’s needs.
- Maintain sufficient knowledge of our customer's businesses to recognize opportunities and be perceived by the customer as a problem solver.
- Cultivate strong relationships with third party partners that help them deliver full solutions to customers.
- Create face-to-face presentations and proposals, assist the sales team with building their proposals.
- Co-present solutions with sales team members to existing and prospective clients.
- Act in a consultative role to the customer to ensure that we are adding value to their business.
- Participate in trade shows and other events to prospect for new business in-line with market strategy.
- Work closely with marketing and product teams to align sales strategies with ongoing developments.
- Collaborate with our technology experts to understand and communicate the value of our IT, Networking, Cybersecurity, and Unified Communications Products.
- Monitor and track sales performance, progress, and metrics.
- Ensure all sales information is current in CRM and maintain dashboards.
- Prepare and present weekly, monthly and quarterly sales reports.
- Manage all selling expenses within the established travel & expense budgets.
Qualifications & Requirements
- 4 years experience in B2B technology sales with a strong, proven record achieving revenue goals.
- Experience managing and motivating sales teams as well as sales support teams.
- Bachelor’s degree preferably in Business or Sales and Marketing, or the equivalent in work experience.
- Proven leadership abilities, with experience mentoring and developing team members.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
- Strong customer service orientation, solutions minded, with excellent follow up
- Proven to establish trust through high integrity, transparency and approachability.
- Experience structuring, negotiating and executing complex agreements
- Fundamental understanding of IT service management best practices.
- Strong knowledge of IT, Networking, Cybersecurity, Internet, Cloud, Communications and UCaaS.
- Experience and understanding of CRM systems, preferably HubSpot or Salesforce.
- Proficiency with G-Suite.
Compensation & Benefits
- Competitive base salary (commensurate of one's experience) plus commissions & bonuses
- 6 Paid Holidays per year
- 13 Paid Flex days year, includes sick days
- 50% of medical plan premium through group coverage - based on half of Kaiser CA base
Job tags
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