Bellperson & Valet Attendant
Location
Sonoma, CA | United States
Job description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Bellperson / Valet Attendant
Always lending a helping hand with a smile. As a Bellperson/ Valet Attendant, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.
- Assist all guests during and throughout their arrival and departure.
- Maintain cleanliness, safety and order in all of his/her work areas.
- Insure all complaints are handled in a caring and professional manner with the proper follow-up action taken. Follow up logged and communicated to Front Drive Manager.
- Be a Fairmont Sonoma Mission Inn & Spa ambassador, an essential first or last contact for our VIP’s and group guests.
- Maintain open lines of communication with all other hotel departments, especially the Director of Front Office Operations/Guest Services Manager/Supervisor, and the Front Desk/Royal Services/Bell staff.
- Assist the Front Office Managers in various projects, completing assigned work in a timely and professional manner.
- Coordinate Golf Club movements.
- Drive and park guest vehicles
- Ensure safety while driving
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to smile warmly and sincerely and express his/her thoughts and actions in a professional manner.
- Strong communication skills to interact with all types of guests and employee situations.
- Ability to work under pressure and in guest contact areas and prioritize information quickly.
- Ability to organize and prioritize based on guest needs to maintain team flow and efficiency.
- Must have a valid driver license
- customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team Your team and working environment
- Open availability
- Must be able to Lift/Carry up to 75lbs
Hourly rate of $18.00
Additional Information
Job tags
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