Location
La Jolla, CA | United States
Job description
Receptionist Location Lithia, FL :
Part Time positon
Administrative Functions
- Ability to maintain accurate resident census by resident name and room number.
- Ability to maintain accurate emergency telephone numbers list.
- Ability to maintain accurate reference telephone numbers list.
- Ability to maintain accurate key personnel telephone numbers list.
- Ability to maintain accurate medical staff telephone numbers list.
- Ability to follow verbal instructions.
- Ability to follow written instructions.
- Ability to type.
- Ability to operate a word processor/computer.
- Ability to operate the facility paging system.
- Ability to operate the facility telephone system.
- Ability to communicate effectively on the telephone and in person.
- Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public.
- Ability to receive, sort, and distribute mail accurately and timely.
- Ability to handle emergency situations in a calm, effective manner.
- Ability to follow fire and disaster procedures during a drill and actual occurrence.
- Ability to work cooperatively with all facility department supervisors and administration.
- Ability to screen and direct all incoming calls.
- Ability to answer all inquiries according to facility release of information policies and procedures.
- Ability to enforce visitation policies and procedures.
- Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance.
- Ability to handle all correspondence assigned.
- Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills.
- Ability to interact with residents or residents' representatives and direct them to appropriate individuals.
- Ability to investigate complaints and direct complaints to appropriate departments or individuals.
- Ability to accept assigned duties in a cooperative manner.
- Ability to assume accountability for data contained in the employees' handbook.
- Ability to perform other related duties as directed by Administrator/designee.
Personnel Functions
- Assist department personnel in identifying and correcting problem areas, and/or the improvement of services.
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.
- Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents.
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected, including the right of refusal.
- Knock before entering a resident's room.
Working Conditions
- Moves intermittently during working hours.
- Works in assigned areas of the facility.
- Is subject to frequent interruptions.
- Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
- Attends and participates in continuing educational programs.
- Is subject to cuts, bruises, falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
- Communicates with nursing personnel, and other department personnel.
- May be required to work in cramped spaces.
Education Requirements
- Must possess, as a minimum, a high school diploma.
Experience
- None required. On-the-job training provided.
Job tags
Salary
