Camps Coordinator

Location

New York, NY | United States

Job description

Job Title: Camps Coordinator

Department: Children + Families

Reports to: Camp Director

FLSA Status: Exempt

Date: February, 2024

Job Overview:

We seek a highly organized and detail-oriented individual to join our team as a Camps Coordinator. In this role, you will play a pivotal part in ensuring the smooth operation of our day camp programs by managing administrative tasks and overseeing the enrollment process. The Camps Coordinator will manage the records of each of the campers for both of our day camps - Camp Settoga, currently serving over 350 campers each summer, and the Day Camp at the JCC, which services 160 campers. The ideal candidate will possess excellent organizational and communication skills, be adept at multitasking, have experience in managing a team, and have a passion for creating positive and engaging camp experiences for participants. Camp is a dynamic work environment, and we are looking for someone who can bring creativity and energy to our camp team.

Responsibilities and Duties:

The Camps Coordinator is responsible for managing our enrollment software, creating payment plans and enrollment adjustments, assisting families with billing, and providing information to the camp team as needed. They will also manage and supervise busing to and from Camp Settoga.

During the Summer Season (June/July/August)

The summer season will be spent at Camp Settoga in Pomona, NY. The registrar will manage the team of office staff, including but not limited to the transportation coordinator, office administrative staff, and camp medical office.

During the Winter Season (September- May)

• Engage with prospective and enrolled camp families. Support the camp team in a successful enrollment season - follow up on all leads, conduct tours, respond to questions from families, and ensure positive interactions.
• Manage and maintain our CRM of camp leads and inquiries.
• Maintain the camp database, which is used for enrollment, billing, and staff paperwork. This includes setting up payment plans, following up on missing camper and staff documents, and being the point of contact for all financial matters.
• Work collaboratively with the JCC to ensure all camp registrations are accurate and accounted for in all of the systems utilized by the organization.
• Supervise and support transportation plans to be implemented by the Transportation coordinator over the camp season.
• Collaborate with the camp team during the off-season to prepare for the upcoming summer and participate in regularly scheduled staff meetings.
• Represent and promote Camp Settoga at camp fairs, conduct tours, and assist in attending and planning family events at camp and during the off-season. This position requires the ability to communicate effectively with a variety of people as well as the ability to manage multiple tasks and deadlines

Requirements

• Strong computer skills. Must possess an understanding of computer systems, including Microsoft Word, Excel, spreadsheets, databases, accounting procedures, and good business practices.
• Extreme accuracy in the input and maintenance of database records.
• Ability to learn quickly and take on new tasks.
• Strong organizational skills and attention to detail are crucial to this position.
• Must enjoy phone contact with camper parents and have proper phone skills to represent Camps.

Qualifications:

Bachelor's degree in education, child development or related field

experience within a camp environment

Database management experience a plus

Experience managing a team is a plus

Salary Range: Minimum $55,000- Maximum $65,000

Job tags

Salary

$55k - $65k