Location
Albany, GA | United States
Job description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Provide exceptional service to all hotel guests during their stay
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
- Some college is preferred but a high school diploma or equivalent is required
- Requires a flexible schedule that allows for overnight shift hours
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Excellent customer service and communication skills are required
- Experience in the hospitality industry or guest services is preferred, but not required
About Company:
At Holiday Inn Express, Albany, GA, our mission statement is simple:
“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and respectful working environment."
Job tags
Salary