Front of House Assistant Manager

Location

West Chester, PA | United States

Job description

FRONT OF HOUSE ASSISTANT MANAGER

The Four Dogs Tavern & The Marshalton Inn are authentic neighborhood restaurants located in the historic village of Marshalton, situated a short scenic drive from West Chester, Kennett Square, Chadds Ford & Downingtown. Our restaurants are open year-round, serving guests on our busy outdoor patios during spring and summer, or in one of our many cozy indoor dining rooms through fall and winter. Since 2006, both restaurants have offered a fresh and seasonal American brasserie cuisine with roots in French fundamentals curated by chef & owner David Cox. We are open for lunch and dinner service as well as offering catering, banquets & private events to our community.

We are seeking a knowledgeable, committed, and focused professional with previous experience in a high-volume and service focused restaurant for this position. Candidates must possess a strong and efficient work ethic, excellent organization and communication skills, and a passion for the food & service industry with emphasis on guest relations and building revenue. Back office & computer skills are necessary for this position.

RESPONSIBILITIES:

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Oversee or delegate daily operations of all aspects of the restaurant.
• Perform daily walk throughs to ensure the restaurant is set up and broken down to property and service standards.
• Ensure compliance with health and safety regulations.
• Supports with hiring, scheduling, training, evaluating, and terminating employees.
• Manage, motivate, and communicate with dining room and bar personnel to plan restaurant activities and special events, share information.
• Maintain communication with guests via email and phone calls.
• Recognize and engage with regulars and VIP guests.
• Control costs by monitoring expenditures, inefficiencies, and minimizing waste.
• Perform other duties as required or assigned.

QUALIFICATIONS:

• 1 year+ of FOH Restaurant Management in a high-volume restaurant and bar
• Full-time availability including nights, weekends, and holidays.
• Proficient with Microsoft Office, Adobe Illustrator, Toast POS and Tock
• Proficient with editing menus, social media, and website
• Pennsylvania Food Manager Certification a plus but not required
• RAMP Certified a plus but not required
• Financial literacy to assist handling day-to-day banking and cash handling

We seek to deliver quality experience to our guests by maintaining organization and efficiency, demonstrating industry knowledge and integrity, and upholding professional work ethic in a high-volume setting. If this position sounds like it would be a good fit for your qualifications, please submit your resume. We look forward to hearing from you!

Job tags

Salary