Barista - Prince George's County Courthouse

Location

Upper Marlboro, MD | United States

Job description

Overview:

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. We employ over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
  • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
•   Discounts: Hotels, Travel, Tickets

POSITION SUMMARY

Provide a unique customer experience by maintaining a high level of prompt, friendly service while preparing quality beverages. The barista presents oneself professionally and demonstrates superior listening, verbal, and people skills to all customers and team members.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• Provide customers with a positive experience utilizing clear communication skills.
• Prepare and sell beverages based on customer requests.Customer may request changes to standard recipes based on changes in temperature, quantity of ingredients, or substituted ingredients.
• Follow cash handling procedures and cash register policies
• Assist with customer retention though building rapport.This could include learning customer names, favorite drinks and/or food items.
• Ensure that customers are educated on products by explaining the drink menu and answering questions regarding coffee blends, specialty drinks, preparation, and product freshness.
• Maintain the café environment by routinely cleaning the bar area, floor, tables, and grinders, removing trash and recycling, and cleaning and sanitizing machines and equipment according to established guidelines
• Follow health, safety, and sanitation guidelines in addition to established procedures for opening and closingthe Campus Buzz
• Other duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

• Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
• Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Ability to bring energy to the performance of a task.
• Ability to exhibit a cheerful demeanor toward others.
• The trait of being dependable and trustworthy.

SKILLS & ABILITIES

Education:   High School Graduate

Experience:   One year previous coffee shop experience preferred

Thompson Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job tags

Salary