Marketing and Operations Analyst
Location
Marlboro, NJ | United States
Job description
The Marketing and Operations Analyst will be a critical member of the orthopedic practice team, responsible for analyzing and optimizing marketing strategies and operational processes. This position will involve leveraging data-driven insights to enhance both the practice marketing efforts and overall operational efficiency. The Analyst will play a key role in shaping the practice success by identifying opportunities for growth, improving patient experience, and contributing to strategic decision-making.
Marketing Analysis:
- Analyze marketing campaigns, digital presence, and patient acquisition channels to assess effectiveness, ROI, and engagement.
- Collaborate with the marketing team to develop data-driven strategies, target audiences, and content optimization for various platforms.
- Monitor and report on key performance indicators (KPIs) to track marketing campaign performance and recommend adjustments for continuous improvement.
- Conduct competitive analysis and market research to identify trends, opportunities, and areas for differentiation.
Operational Analysis:
- Evaluate operational processes within the practice, identifying bottlenecks, inefficiencies, and areas for improvement.
- Use data to optimize patient flow, appointment scheduling, and resource allocation to enhance patient satisfaction and streamline operations.
- Collaborate with clinical and administrative teams to develop and implement process improvement initiatives.
- Monitor and report on operational metrics, identifying patterns and trends to support strategic decision-making.
Data Insights and Reporting:
- Gather, analyze, and interpret data from various sources to generate actionable insights and recommendations for both marketing and operational enhancement.
- Create detailed and visually appealing reports, dashboards, and presentations to communicate findings to stakeholders.
- Provide ad-hoc analyses to support marketing campaigns, operational changes, and other initiatives as needed.
Collaboration and Strategy:
- Work closely with the marketing, administrative, and clinical teams to align marketing efforts with operational goals and objectives.
- Contribute to the development of marketing and operational strategies based on data-driven insights and industry best practices.
- Assist in the execution of marketing campaigns and operational improvement initiatives as required.
Requirements:
- Bachelor degree in Marketing, Business Analytics, Operations Management, Healthcare
Administration, or related field. Master degree preferred.
- Proficiency in data analysis, interpretation, and visualization using tools such as Excel, Tableau, or similar software.
- Strong quantitative and qualitative analysis skills, with the ability to translate data into actionable recommendations.
- Solid understanding of marketing principles, digital marketing strategies, and patient engagement tactics.
- Familiarity with healthcare operations, patient flow, and process improvement methodologies.
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Paid Holidays
Job tags
Salary