Clinical Supervisor

Location

Norfolk, VA | United States

Job description

National Counseling Group is currently seeking a full-time Clinical Supervisor to work in our Norfolk, VA office. Under general direction of the local Operations Director, the Clinical Supervisor is responsible for using the CARE Model of Supervision for a defined geographic area or program for one or more ncgCARE Partners. Clinical Supervisor is a Tier 1 Leadership position and is held accountable for the overall staff experience, clinical quality, and customer experience within that department.

Requires a working car and valid driver’s license. Daily travel up to 25% of the time. Minimal overnight travel.

Essential Duties:

• Manages case assignment for team
• Engages and maintains community partnerships with stakeholders to ensure satisfaction and access to services
• Conducts initial assessment when there is no clinical assessor available
• Makes introductory contact with persons served within 15 days of initial/first session
• Makes introductory contact with all referring professionals to within 30 days of the initial/first session
• Routinely contacts all individuals and families, no less than at intake and quarterly thereafter, to solicit feedback about satisfaction with services
• Provides Crisis monitoring and tracking to include aftercare reviews
• Attends court hearings, or client-related meetings in the community as needed and applicable
• Monitor’s utilization of the caseloads of assigned team members
• Provides consultation for crisis situations with team members
• Reviews clinical documentation of assigned team members and makes recommendations and approvals as needed
• Provides support on the use and interface of electronic systems (EHR, HRIS, LMS)
• Participates in service recovery activities as indicated by complaint and grievance policy, or as advised by Site Director

Employment benefits include:

• Competitive salaries that commensurate with experience
• Health, Dental and Vision Benefits
• FSA/HSA
• Company Paid Basic Life
• Voluntary Supplemental Benefits, such as, Accident, Critical Illness, Short-Term Disability, etc.
• 401k Plan

ncgCARE and all partner affiliates maintain a drug-free workplace.

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at [email protected]. If you require relay service assistance, please click on the following link to review information on your state’s relay service:

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

Job tags

Salary