AppleOne
Location
Livermore, CA | United States
Job description
Private Banking Representative
Direct Hire
Salary: $63,000.00
CA - Livermore
The Private Banking Representative will be responsible for adhering to established Bank and department standards. These responsibilities include:
•Answer incoming correspondence (calls, emails, faxes, voicemail) within established department standards
•Assist clients with new products and services
•Open new accounts
•Internal and external inquiries and research requests
•Process client transactions including deposits, transfers and wire transfers
•Daily client contact - overdraft report, check and wire verification, return deposited items, etc.
•Verification of Deposit/Credit rating requests
•Client supply orders (checks, deposit slips, endorsement stamps, etc.)
•Cross sell additional Bank products and services
•Assigned daily and monthly tasks and duties
•Coordinate and participate in Department meetings
•Ensure compliance with Bank and Department standards (GLBA, BSA, Security protocol, etc.)
•Support Bank Associates with setup of all additional product and services as required
•Account Maintenance, (client contact and follow-up)
•Support Bank Senior Management as required
•Prepare and process account change requests
•Update client records (system information, electronic and paper files to ensure file accuracy and completeness)
•Complete Department supply orders
•Specific assigned monthly tasks (Monthly Recon, Certifications, client report management, CDARS, etc.)
•Client site travel as required (new accounts, transactions, maintenance)
•Adhere to established Department standards and guidelines
•Client and Bank event assistance as needed
•Escalation of client concerns as appropriate
Minimum Qualifications
•1-3 years in branch banking experience including corporate/business accounts, cash/treasury management, online banking, remote deposit capture, small business bill pay, and wire transfer experience
•Ability to handle escalation, recommending and opening new business accounts
•High level client service skills
•Experience solving customer problems and working with high touch customers
•Professional communication skills
•Experience working with a Windows-based computer environment, working knowledge of Microsoft Office
•Have or acquire Signing Authority
•Strong time management and organizational skills required
•Excellent verbal and written communication skills
•High School Diploma/GED or equivalent
(none specified)
Job tags
Salary