Ithaca College
Location
Ithaca, NY | United States
Job description
Job Summar y: Assist in supporting activities related to the Finance and Human Resources (HR) information systems. Provide Tier 1 & 2 support to help troubleshoot and resolve issues, assist in implementing enhancements, and produce general reports. This role collaborates with staff in operational areas, including HR (Human Resources) and Finance, to assist in leveraging the college’s HR and Finance ERP solutions capabilities in their operational work. Develop an understanding of systems capabilities to aid in designing solutions that improve system efficiency, usability, and reliability. Assist in monitoring product roadmaps and share relevant information with the IT & Analytics team and internal clients. Support in providing systems expertise for troubleshooting system problems. Ability to work under supervision with some initiative and independent judgment. Supervision: This position reports to the Associate Director of College Applications Technical Services. This position does not have supervisory responsibilities but will assist in providing system-related support to functional and campus users. Job Responsibilities:
Qualifications:
Bachelor’s degree and a minimum of 1-2 years related experience or an equivalent combination of education and experience; good organizational, analytical, written, and verbal communication skills; attention to detail; understanding of relational databases and SQL (structured query language); ability to handle multiple tasks and confidential information. Experience with Oracle and Finance and HR systems is preferred. Work Environment The work is mainly indoors in a safe, accessible environment. Hybrid options are available. Operates a personal computer and office equipment. May need to deliver or pickup materials from other campus locations and should be able to walk, drive, or arrange transportation.
Application Instructions:
Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or [email protected]
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.
Hiring Rate:
$58,500. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit
Job tags
Salary